Employee Communications Coordinator

ATOMS Careers page; Dallas (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Atoms is seeking an Employee Communications Coordinator to support HR by handling employee separations and workplace concerns onsite in Dallas. You will communicate termination decisions to hourly staff, respond to inquiries via Zendesk, and keep accurate case documentation while maintaining confidentiality.

This role reports to HR leadership and requires empathetic, professional communication. Join a cross-functional team that blends hardware, software, and people operations to scale real-world

Qualifications

• Experience in handling employee communications and HR processes.
• Experience with offboarding communications.
• Must be onsite and able to work with HR guidance.

Responsibilities

• Communicate separation decisions to hourly employees as directed by HR leadership.
• Conduct separation conversations in a professional, respectful, and empathetic manner.
• Provide employees with general next-step information regarding final pay, company property return, and offboarding procedures.
• Maintain accurate documentation related to separation communications.

Skills

Communication

Empathy

Confidentiality

Tools

Zendesk

Job description

Atoms is building the machines that power the next era of progress.

Over the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We’re changing that.

Atoms builds Physical AI— real-world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive.

This work requires more than robotics. It requires deep integration across hardware, software, AI, operations, manufacturing, and real estate. We don’t just build machines in a lab. We deploy them into real environments, operate them, learn from them, and improve them until they work at scale.

We are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life.

If you want to work on hard problems with real-world impact, join us.

About the role

The Employee Communications Coordinator supports the Human Resources team by serving as a primary point of communication for employee separations and workplace concerns. This role is responsible for communicating termination decisions to hourly employees in a professional, respectful, and empathetic manner while ensuring consistency with company policy and HR guidance. This is a fully onsite position. Employees are expected to work onsite at the designated location during scheduled working hours.

This position also manages HR related Zendesk tickets, responds to employee inquiries, and escalates workplace concerns to senior HR team members when appropriate.

The Employee Advocate does not conduct employee relations investigations, determine disciplinary outcomes, or make final employment decisions.

What you’ll do

Employee Separation Communication

• Communicate separation decisions to hourly employees as directed by HR leadership.
• Conduct separation conversations in a professional, respectful, and empathetic manner.
• Provide employees with general next-step information regarding final pay, company property return, and offboarding procedures.
• Maintain accurate documentation related to separation communications.

Employee Support & Workplace Concerns

• Serve as a frontline point of contact for employee questions and workplace concerns.
• Curated responses to employee inquiries through Zendesk and other communication channels.
• Escalate sensitive employee relations concerns to HR Generalists or HR leadership as appropriate.
• Maintain confidentiality while handling employee information and workplace concerns.
• Support employees with general HR process navigation and resource guidance.

HR Administrative Support

• Maintain organized documentation related to employee communications and case tracking.