Employee Benefits CSR

The Misch Group; Mansfield (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive Pay

Robust benefits package (health, life,

401k

PTO

Dental insurance

Vision insurance

Job summary

The Misch Group, Mansfield, OH, is seeking an Employee Benefits CSR with at least 1 year of group benefits experience to service and renew client plans.

Strong customer service, organizational skills and attention to detail are essential, along with MS Office proficiency and an active Health and Life license.

Qualifications

• Minimum of 1 year Employee Benefits (group health) experience.
• Extensive knowledge of group medical, dental, vision, disability, life plans.
• Proficiency in MS Office (Word, Excel, Outlook).
• Active Health and Life license required.
• Strong communication, writing, organization and presentation skills.

Responsibilities

• Handles quoting, proposals and enrollment process accurately and timely.
• Builds and maintains relationships with clients and insurers throughout the year.
• Presents renewal proposals and coordinates enrollment activities, including open enrollment meetings.
• Provides ongoing customer service for employers, employees and dependents.

Skills

Customer service

Communication

Public speaking

Organization

Education

Health and Life license

Tools

MS Office

Job description

Employee Benefits CSR

Growing independent insurance agency seeks Employee Benefits CSR with a minimum of 1 year’s experience. This position is responsible for servicing and maintaining all existing/renewal group benefit plan clients.

We’re looking for a highly professional customer service attitude and a strong desire to develop and maintain healthy client relationships. Strong organizational skills and attention to detail are a must.

Job Responsibilities

• Ensures all aspects of quoting, proposal preparation and enrollment process are completed timely and accurately.
• Able to develop and maintain a great working relationship with clients and insurance companies while servicing all aspects of the accounts during the year.
• Presents the renewal proposal to the client; coordinates all aspects of open and ongoing enrollment including paperwork, online enrollment portal, and conducting open enrollment meetings for clients’ employees as needed (may include public speaking).
• Provides ongoing customer service to employer, employees and covered dependents, including assistance with enrollment, coverages, claims, and any other issues that may arise.

Job Requirements

• Minimum of 1 year Employee Benefits (group health) experience
• Extensive knowledge of group medical, dental, vision, disability, life benefit plans; familiarity with current employee benefits laws, both state and federal
• Proficiency in MS Office, including but not limited to: Word, Excel, Outlook
• An active Health and Life license
• Strong communication, writing, organization, and presentation skills
• Ability/desire to learn, and initiative to advance
• Professional appearance
• Strong customer service skills and experience
• Ability to work both independently (a self-starter) and within a collaborative team environment

Job Benefits

• Competitive Pay
• Robust benefits package including health insurance, life insurance, 401k, PTO, dental insurance, vision insurance, etc.