Employee Benefits Advocate

HUB International; Jacksonville (FL); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Matching

Paid Parental Leave

Generous PTO

Job summary

HUB International seeks an Employee Benefits Advocate to support client enrollments and account management across multiple Florida locations. The role collaborates with carrier staff to ensure accurate enrollments, responds to policy inquiries, and maintains organized client files.

The position emphasizes attention to detail, strong communication, and a willingness to learn in a busy benefits practice environment.

Qualifications

• High school diploma or GED required; college preferred.
• 1 year of customer service experience preferred.
• Must be willing to obtain FL 2-15 L&H license.

Responsibilities

• Assist Account Management with account-service tasks.
• Assist marketing clients to carriers and respond to inquiries.
• Maintain accurate and organized account files.
• Support enrollment processes and policy questions.

Skills

Customer Service

Account Management

Enrollment support

Communication

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Outlook

Job description

## Employee Benefits AdvocateApplyremote type: Hybrid Workinglocations: Tampa, FL: Winter Park, FL: Jacksonville, FL: Fort Myers, FL: Davie, FLtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R0038038**ABOUT HUB INTERNATIONAL:**HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.**WHAT WE OFFER YOU:**At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:* Competitive salaries and benefits offerings + Medical/dental/vision insurance and voluntary insurance options + Health Savings Account funding + 401k matching program + Company paid Life and Short-Term Disability Plans + Supplemental Life and Long-Term Disability Options + Comprehensive Wellness Program + Paid Parental Leave + Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off* Great work/life balance, because that’s important for all of us!* Focus on creating a meaningful environment through employee engagement events* The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!* Growth potential - HUB is constantly growing and so can your career!* A rewarding career that helps local businesses in the community* Strong community support and involvement through HUB Gives**SUMMARY:**Our Employee Benefits Advocate plays a vital role in ensuring our clients receive the service they need to properly manage their insurance policies. You are the facilitator of positive and effective relationships with our valued clients and insurance carrier staff.**ESSENTIAL DUTIES AND RESPONSIBILITIES:*** Assist the Account Management team with all aspects of the account-service process* Assist with marketing clients to carriers* Respond to client inquiries regarding enrollment, coverage, etc.* Quickly respond to policy inquiries (email, phone)* Check policies for accuracy* Maintain accurate and organized account files**REQUIREMENTS:*** High school diploma/GED (college preferred)* 1 year of Customer Service experience preferred* FL 2-15 L&H License or are willing to obtain* Exceptional attention to detail* Confidence and demeanor to effectively interact with all levels within the organization* Computer skills including Microsoft Office Suite and Outlook* Desire to learn and grow within the insurance industryDepartment Account Management & ServiceRequired Experience: Less than 1 year of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.