Employee Benefits Account Manager

The Jonus Group; Thousand Oaks (CA); On-site; USD 55,000 - 80,000; Full time

Job summary

A leading company in the insurance sector seeks an Employee Benefits Account Manager to strengthen client relationships and efficiently administer employee benefit programs. The ideal candidate will have solid communication skills and a proactive approach to customer service, alongside a relevant track record in account management. This role offers the opportunity to impact client satisfaction while working in a fast-paced environment.

Benefits

Competitive benefits package

Paid time off

Professional development opportunities

Qualifications

• 3+ years of insurance industry experience as an account manager.
• Proven experience in employee benefits account management.
• Strong understanding of benefit plan design and regulatory compliance.

Responsibilities

• Serve as primary contact for clients, managing benefit program implementations.
• Conduct regular reviews of benefit plans and identify improvement opportunities.
• Collaborate with internal teams to deliver quality service to clients.

Skills

Communication

Customer Service

Problem-Solving

Education

L&H Insurance License

Job description

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Job Description

Job Summary

We are seeking an experienced Employee Benefits Account Manager to join our team. The Employee Benefits Account Manager will be responsible for managing client relationships and ensuring the successful implementation and administration of employee benefit programs. This role requires excellent communication skills, a strong understanding of employee benefits, and the ability to provide exceptional customer service.

Responsibilities

• Serve as the primary point of contact for clients, building and maintaining strong relationships
• Consult with clients to understand their employee benefit needs and develop tailored solutions
• Manage groups' renewal cycles from start to finish, with limited producer involvement
• Coordinate the implementation of new benefit programs and ensure smooth administration
• Conduct regular reviews of benefit plans to identify opportunities for improvement
• Provide guidance and support to clients on benefit plan compliance and regulatory requirements
• Collaborate with internal teams to resolve client issues and deliver high-quality service
• Stay current on industry trends and changes in benefit regulations to provide informed guidance to clients
  
  

Qualifications/Requirements

• 3+ years of relevant insurance industry experience as an account manager – preferred
• Proven experience in employee benefits account management or a related role
• Strong understanding of benefit plan design, compliance, and regulations
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced, dynamic environment
• Exceptional problem-solving and decision-making abilities
• Holds an active L&H (Life and Health) insurance license
  
  

Compensation Package

• Compensation: Between $55k-$80k (based on experience)
• Competitive benefits package, paid time off, professional development opportunities, etc.
  
  

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Finance

• Industries

  Banking, Financial Services, and Insurance

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