Employee Benefits Account Manager

5H4 Hub Southwest, a Division of Hub International Insurance Services Inc.; Sandy (UT); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Retirement matching

Life and disability plans

Generous PTO

Parental leave

Wellbeing program

Job summary

HUB International in Utah is seeking an Account Manager to join our growing Employee Benefits team. You will service an assigned book of 100+ lives, build strong client relationships, and support the account management group with day-to-day service and open enrollment activities.

In this hybrid role, you’ll collaborate with colleagues, review contracts and plan documents, prepare benchmark reports, and assist with compliance materials such as 5500s and ACA reporting.

Qualifications

• 2-5 years of experience within employee benefits, human resources, or a related field
• High school diploma required, college degree preferred
• Proficiency in MS Office
• Excellent written and oral communication skills
• Excellent organizational and prioritization skills
• High attention to detail essential
• Client presentation experience preferred
• Life, Accident, and Health Insurance License (or ability to obtain within three months of employment)

Responsibilities

• Support Account Executive in servicing assigned book of benefits accounts
• Build and maintain client relationships
• Provide customer service for assigned accounts, which includes handling daily emails and phone calls from clients, vendors, and other team members
• Assist clients with resolution of claims, billing, and other day-to-day service issues
• Maintain electronic filing and required data in Benefit Point (agency management system)
• Attend and present in client meetings and open enrollment meetings as needed
• Prepare, print, and, in some cases, deliver communication material to clients
• Review contracts, plan documents, and plan summaries for accuracy
• Prepare benchmark reporting
• Assist team members with preparation of compliance materials, including 5500s, wrap documents, and ACA reporting documents
• Participate or assist in the new business process

Skills

Written & verbal communication

Organizational skills

Attention to detail

Client presentation experience

Education

High school diploma

College degree preferred

Tools

MS Office

CRM systems

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here. This is a hybrid role, requiring three days per week in the office.

Summary: Our team is growing, and we are looking for an Account Manager on our large group Employee Benefits team. As an Account Manager, you will service an assigned book of employee benefits clients. These clients consist of groups with 100+ lives. You may also provide support to other members of the account management team as needed.

In this role, you will:

• Support Account Executive in servicing assigned book of benefits accounts
• Build and maintain client relationships
• Provide customer service for assigned accounts, which includes handling daily emails and phone calls from clients, vendors, and other team members
• Assist clients with resolution of claims, billing, and other day-to-day service issues
• Maintain electronic filing and required data in Benefit Point (agency management system)
• Attend and present in client meetings and open enrollment meetings as needed
• Prepare, print, and, in some cases, deliver communication material to clients
• Review contracts, plan documents, and plan summaries for accuracy
• Prepare benchmark reporting
• Assist team members with preparation of compliance materials, including 5500s, wrap documents, and ACA reporting documents
• Participate or assist in the new business process

What you offer us:

• 2-5 years of experience within employee benefits, human resources, or a related field
• High school diploma required, college degree preferred
• Proficiency in MS Office
• Excellent written and oral communication skills
• Excellent organizational and prioritization skills
• High attention to detail essential
• Client presentation experience preferred
• Life, Accident, and Health Insurance License (or ability to obtain within three months of employment)

What we offer you

We invest in your growth. HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career. Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
• The HUB difference HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

Equal Employment Opportunity

HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations

HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at [e-mail]. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify

HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.