Employee Benefits Account Manager

Brown & Brown; New York (NY); On-site; USD 143,270,000 - 151,536,000; Full time

Benefits offered by this job

Health Benefits

401(k)

Paid Time Off

Job summary

Brown & Brown in New York, NY is seeking an Employee Benefits Account Manager to manage a growing book of business and develop long-term client relationships. The Senior Account Manager role interfaces with vendors, prepares renewals, and ensures quality standards while supporting the Team Leader and Account Executives.

Ideal candidates bring 4–7+ years in health & welfare, strong client-service focus, and expertise in benefits administration, HealthCare Reform, and Excel/PowerPoint.

Qualifications

• 4-7+ years of health & welfare experience, meets or exceeds core competencies.
• Client-facing experience in the employee benefits industry is a plus.
• Knowledge of benefits administration, HealthCare Reform, trends and carrier products.
• Ability to work independently and anticipate client and team needs.
• Strong time management and rigorous follow-up skills.

Responsibilities

• Manage a personal book of business of approximately $500,000–$1,000,000+.
• Prepare renewals and RFPs, coordinate vendor responses and negotiate as needed.
• Analyze and spreadsheet proposal results and develop client presentations.
• Provide day-to-day client service and escalate issues as necessary.
• Coordinate with Team Leader and Account Executive on client needs.

Skills

Client-facing

Health & welfare knowledge

Time management

Attention to detail

Analytical skills

Excel

PowerPoint

Education

BA/BS preferred

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in New York, NY!The Mid-Market Senior Account Manager is responsible for managing an assigned book of business while developing long-term relationships with clients. This position will also be responsible for responding to the day-to-day client inquiries and any needed client analytics. The Senior Account Manager will interface with vendors and key clients internally and externally, create client deliverables, and ensure quality standards are met. The Senior Account Manager performs these essential functions of the position while meeting RSC quality and service standards. The Account Manager has a smaller book of business with less complex clients and assists the Team Leader and Account Executive(s) on their clients. The Senior Account Manager is responsible for revenue growth – client expansion – on their personal book of business.The qualified candidate must have strong knowledge across the spectrum of employer-sponsored health & welfare related plans, including federal and state regulations that impact these plans.How You Will Contribute:Subject matter expert on Health & Welfare Benefits, vendor/carrier products and services including, but not limited to, medical, dental, vision, life, disability, and voluntary.Manage a personal book of business of approximately $500,000 - $1,000,000+.Support Team Leader and/or Account Executive(s), as assigned.Proactively provide client service in response to day-to-day service issues and questions; escalate, as necessary.Actively seek improvements to client service and efficiencies within teams by identifying improved processes.Works with the client team to develop project plans and deliver service goals.Sets priorities and manages workflow to ensure efficient, timely and accurate processing of account transactions.Prepare renewals and RFPs, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop client presentations.Delegate administrative and analytic tasks, as necessitated, to team Benefit Analyst; provide coaching and peer review, e.g., Forms 5500, policy review, monthly carrier reporting, etc.Keeps informed regarding industry information, new product information, legislation, coverage and technology to continuously improve knowledge and performance.Prepare for and facilitate client meetings (prepare agendas and materials, coordinate resources, etc.).Understand, articulate, and implement RS value-added resources.Accountability for updating client information, in a timely manner, within appropriate software (e.g., BenefitPoint, AMS, etc).Provide peer review for others on team.Licenses & Certifications:Life, Accident and Health Insurance License required.GBA or CEBS Certification a plus.Skills & Experience to be Successful:BA/BS preferred.4 - 7+ years of health & welfare experience, meets, or exceeds, majority of core practice competency-based skills.Client-facing experience in the employee benefit industry a plus.Knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services.Ability to work independently and learn to anticipate client and team needs.Effective time management.Diligent follow up skills.Ability to express ideas clearly in both written and oral communications.Critical thinking skills.Detail-oriented.Strong Microsoft Excel and PowerPoint skills.Pay Range$50.00 - $53.00 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.Teammate Benefits & Total Well-BeingWe go beyond standard benefits, focusing on the total well-being of our teammates, including:Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability InsuranceFinancial Benefits: ESPP; 401k; Student Loan Assistance; Tuition ReimbursementMental Health & Wellness: Free Mental Health & Enhanced Advocacy ServicesBeyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.Recruiting Vendor Disclosure StatementBrown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (\"Recruiting Vendors\"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.The Power To Be YourselfAs an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.