Employee Benefits Account Manager

JL Connects; Michigan; Hybrid; USD 80,000 - 90,000; Full time

Job summary

A leading company in the insurance sector is seeking a Senior Benefits Account Manager to foster relationships with clients and oversee benefits plans. The role involves managing implementations, training HR contacts, and providing exceptional customer service in a hybrid work environment with competitive pay and full benefits.

Benefits

100% paid-for benefits (health, dental, STD, LTD, etc.)

401k

Qualifications

• Active license in Life and Health required.
• 3-5 years experience in employee benefits industry.
• Extensive knowledge of insurance carriers.

Responsibilities

• Build and sustain connections with HR contacts and stakeholders.
• Develop employee communications and host Open Enrollment sessions.
• Resolve escalated employee-level issues.

Skills

Customer Service

Public Speaking

Relationship Management

Presentation Skills

Education

Bachelor’s Degree in Business, Healthcare Administration, or Human Resources

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Adobe

Job description

Get AI-powered advice on this job and more exclusive features.

This range is provided by JL Connects. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $90,000.00/yr

Direct message the job poster from JL Connects

Operations Coordinator | Bringing People Together

POSITION: SENIOR BENEFITS ACCOUNT MANAGER

JOB TYPE: Full Time. Competitive salary, 100% paid-for benefits (health, dental, STD, LTD, etc.) and 401k! Hybrid work model.

RESPONSIBILITIES

• Build and sustain strong connections with HR contacts and key stakeholders.
• Serve as the primary point of contact for your clients, addressing their needs with precision and creativity.
• Take charge of carrier implementations and renewals.
• Develop and perfect all employee communications, from Benefit Guides to Open Enrollment presentations.
• Plan and host annual Open Enrollment sessions, ensuring they are engaging and impactful.
• Provide training to HR contacts on Employee Navigator and other Benefit Administration platforms.
• Professionally manage and resolve any escalated employee-level issues.
• Support client-facing meetings focused on opportunities, renewals, compliance, and more.
• Nurture strong relationships within the carrier community and stay informed on industry trends.
• Identify client needs and recommend innovative products and services.
• Enhance your expertise in employee benefits through networking and ongoing professional development.
• Stay updated on regulatory changes and federal laws that impact employee benefits.

QUALIFICATIONS REQUIRED:

• An active license in Life and Health
• A Bachelor’s degree in Business, Healthcare Administration, Human Resources, or a related field (or equivalent experience)
• A minimum of 3-5 years of experience in the employee benefits industry/insurance world
• A talent for developing and nurturing positive relationships
• Unparalleled commitment to delivering exceptional customer service
• Ability to engage with key stakeholders including clients and prospects
• Strong public speaking and presentation abilities
• Extensive knowledge of insurance carriers and employee benefits
• Proficiency in Microsoft Excel, Word, PowerPoint, and Adobe
• A valid driver’s license and a reliable vehicle

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and General Business

• Industries

  Insurance and Employee Benefit Funds, Insurance Agencies and Brokerages, and Insurance Carriers

Referrals increase your chances of interviewing at JL Connects by 2x

Inferred from the description for this job

Vision insurance

Medical insurance

401(k)

Disability insurance

Get notified about new Employee Benefits Specialist jobs in Oakland County, MI.

Benefits Analyst - Employee Health & Benefits

Human Resources Business Partner (Various Centers in Oakland/Wayne County)

Select Employee Benefits Implementation Specialist- Midwest

Client Specialist – Employee Health & Benefits

Wealth Management Associate- Retirement Benefits Group

Royal Oak, MI $55,000.00-$65,000.00 2 weeks ago

Temporary Staffing Coordinator (Scheduler)

Novi, MI $60,000.00-$70,000.00 3 weeks ago

Bloomfield Hills, MI $70,000.00-$75,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.