Employee Benefits Account Manager

The Accel Group; Iowa (LA); Hybrid; USD 82,000 - 125,000; Full time

Job summary

A leading insurance firm seeks an Employee Benefits Account Manager to provide exceptional customer service to clients and support sales activities in group benefits. The position involves gathering client information, quoting insurance, and assisting in proposals. With a focus on groups with 10-50 lives, candidates with a background in benefits and health insurance are encouraged to apply, offering a comprehensive benefits package including health insurance, flexible spending, and tuition assistance.

Benefits

Health, dental, and vision insurance

Flexible spending and health savings accounts

Life and disability insurance

Employee Assistance Program

Wellness reimbursements

Paid expenses toward licensing

Paid time off and paid volunteer hours

Casual dress code

Remote work options

Qualifications

• Experience in customer service, particularly in employee benefits.
• Knowledge of group benefit products and services.
• Ability to work in a team and independently.

Responsibilities

• Provide customer service and support to Sales Advisors for group benefits.
• Gather client information to quote insurance and market business.
• Assist in presenting proposals and renewing business.

Skills

Customer Service

Communication

Organizational Skills

Time Management

Education

High school diploma or equivalent

Accident, Health, and Life insurance licenses

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

3 weeks ago Be among the first 25 applicants

Direct message the job poster from The Accel Group

As an Employee Benefits Account Manager, you will provide customer service to clients, as well as support to Sales Advisors, as it relates to the sale and service of group benefits business. You will gather information from clients to adequately quote their insurance, market business to the appropriate insurance companies, and assist with presenting formal proposals back to clients. This also includes working with our insurance companies to process new and renewal business throughout the year. You will also be responsible for providing top-notch customer service to clients by answering their questions and assisting with their group benefit needs; therefore, you must enjoy helping others and be willing to develop a thorough understanding of our insurance companies and their respective plans, coverages, and pricing. This particular position will primarily focus on groups with 10-50 lives; however, all backgrounds and experience in group benefits and health insurance will be considered.

Minimum Qualifications:

• High school diploma or equivalent.
• Accident, Health, and Life insurance licenses.
• Previous experience in a customer service role, specifically within the employee benefits industry.
• Knowledge of group benefit products and services.
• Excellent customer service skills, including the ability to have positive customer interactions and maintain positive customer relationships.
• Excellent computer skills, including the ability to utilize Microsoft programs (Outlook, Word, and Excel), web-based computer applications, and other agency management systems.
• Excellent time management and organizational skills, including the ability to handle multiple projects or tasks, meet established deadlines, and change priorities as business needs require.
• Excellent communication and interpersonal skills, including both written and verbal communication.
• The ability to work collaboratively in a team environment, but also independently with minimal daily supervision.

Other Requirements:

• All offers of employment are contingent upon the satisfactory completion of a pre-employment background check.

Location & Flexible Work Options:

• This position offers either an in-person or hybrid work arrangement for candidates interested in our Cedar Rapids, Waverly, or West Des Moines offices.

This is a full-time position that comes with a comprehensive benefits package and a competitive salary commensurate with experience. Benefits include:

• Health, dental, and vision insurance
• Flexible spending and health savings accounts
• Life and disability insurance
• Accident, critical illness, and hospital indemnity insurance
• Employee Assistance Program
• Wellness reimbursements
• Paid expenses toward licensing and professional development
• Paid time off and paid volunteer hours
• Casual dress code
• Remote work options

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Insurance

Referrals increase your chances of interviewing at The Accel Group by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Student loan assistance

Disability insurance

Tuition assistance

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