Employee Benefits Account Manager

HUB International; Denver (CO); Hybrid; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Account Manager to join their dynamic team in Denver. In this hybrid role, you will manage a book of employee benefits clients, providing exceptional service and support. Your responsibilities will include building client relationships, resolving service issues, and preparing compliance materials. Join a company that values growth and offers a rewarding work environment, where you can make a meaningful impact on local businesses. If you are passionate about helping others and thrive in a collaborative setting, this opportunity is perfect for you.

Benefits

Medical/Dental/Vision Insurance

401k Matching Program

Health Savings Account Funding

Generous Time-Off Policies

Work/Life Balance

Continuous Learning Opportunities

Motivated Team Environment

Qualifications

• 2-5 years of experience in employee benefits as an Account Manager or Representative.
• Proficiency in MS Office and excellent communication skills required.

Responsibilities

• Support Account Executive and manage client relationships in employee benefits.
• Assist clients with claims, billing, and service issues.

Skills

Client Relationship Management

Communication Skills

Organizational Skills

Attention to Detail

Presentation Skills

Education

High School Diploma

College Degree

Tools

MS Office

Benefit Point

Job description

About this opportunity:

As an Account Manager, you will service an assigned book of employee benefits clients. You may also provide support to other members of the account management team as needed.

In this role, you will:

1. Support Account Executive in servicing assigned book of mid-market benefits accounts
2. Build and maintain client relationships
3. Provide customer service for assigned accounts, which includes handling daily emails and phone calls from clients, vendors, and other team members
4. Assist clients with resolution of claims, billing, and other day-to-day service issues
5. Maintain electronic filing and required data in Benefit Point (agency management system)
6. Attend and present in client meetings and open enrollment meetings as needed
7. Prepare, print, and, in some cases, deliver communication material to clients
8. Review contracts, plan documents, and plan summaries for accuracy
9. Prepare benchmark reporting
10. Assist team members with preparation of compliance materials, including 5500s, wrap documents, and ACA reporting documents
11. Participate or assist in the new business process

What you offer us:

1. 2-5 years of related experience working as an Account Manager or Account Representative in the employee benefits arena.
2. High school diploma required, college degree preferred
3. Proficiency in MS Office
4. Excellent written and oral communication skills
5. Excellent organizational and prioritization skills
6. High attention to detail essential
7. Client presentation experience preferred
8. Life, Accident, and Health Insurance License (or ability to obtain within three months of employment)

What we offer you:

1. A rewarding job that helps local businesses in the community
2. Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options
3. Generous time-off policies
4. A work/life balance because that’s important for all of us
5. Learn from the expertise of your coworkers
6. Growth- HUB is growing, and so can your career
7. Be part of a motivated team
8. Additional benefits based on qualifications of applicant
9. The annual compensation for this position ranges from $60,000 to $80,000 annually, depending on experience. This is a hybrid role requiring 3-days per week in office.

About HUB:

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control.

Why Choose HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to serve our valued clients.

We are the perfect fit if you:

1. are seeking a progressive work environment at a rapidly growing organization
2. have a desire to help others protect their future
3. have an entrepreneurial spirit and are challenged by the opportunity to grow the business
4. are focused on learning and development to enhance your industry knowledge and expertise
5. are a self-starter willing to invest time and energy to learn the technical aspects of our business
6. believe in integrity and building success by developing relationships with others

The posting end date is March 26, 2025. This may change depending on the volume of applicants.

Department Account Management & Service Required Experience: 2-5 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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