Empathetic Paralegal – Client Advocacy & Research

Credo Legal; New York (NY); On-site; USD 60,000 - 65,000; Full time

Job summary

Credo Legal is seeking a paralegal to join a growing team, providing vital client support and managing a caseload. You will settle and negotiate accounts, convey complex legal concepts clearly, and deliver compassionate client service in crisis situations.

Responsibilities include drafting and reviewing documents, conducting research, maintaining confidential files, and coordinating with Attorneys. Requires a Bachelor’s in Paralegal studies or equivalent plus Paralegal Certification, and 2–3

Qualifications

• Excellent and empathic communication with clients.
• Education credentials in paralegal studies or related certification.
• Ability to manage multiple priorities within deadlines.

Responsibilities

• Maintain professional and ethical relationships while maintaining client confidentiality.
• Handle client inquiries and correspondence with compassion and accuracy.
• Communicate with clients, opposing counsel, co-workers, attorneys and external parties.
• Collaborate with others to foster a positive, cooperative work environment.
• Conduct legal research to gather information for cases, contracts, and opinions.
• Draft, review, and organize all correspondence and documents for accuracy and guidelines.
• Assist and communicate effectively with Attorneys.
• Review legal documents.
• Coordinate with necessary parties to advocate for clients.
• Ensure client files are organized and ready for trial.
• Maintain and update legal databases and filing systems for easy retrieval.
• Assist in due diligence reviews and compliance checks.
• Identify discrepancies and raise them to Attorneys.
• Attend training sessions to enhance knowledge and skills.
• Support colleagues and contribute to team goals.
• Minimum 2-3 years’ experience in a firm required.

Skills

Verbal and written communication

Customer service oriented

Strategic thinking

Analytical skills

Independent work capability

Education

Bachelor’s degree in Paralegal studies or similar

Paralegal Certification

Job description

Credo Legal is seeking a paralegal to join a growing team, providing vital client support and managing a caseload. You will settle and negotiate accounts, convey complex legal concepts clearly, and deliver compassionate client service in crisis situations.

Responsibilities include drafting and reviewing documents, conducting research, maintaining confidential files, and coordinating with Attorneys. Requires a Bachelor’s in Paralegal studies or equivalent plus Paralegal Certification, and 2–3