Empathetic Community Development Lead (Sales & Growth)

NorthStar Memorial Group; Miami (FL); On-site; USD 50,000 - 65,000; Full time

Job summary

NorthStar Memorial Group is seeking a Community Development Supervisor at Graceland Memorial Park South in Miami, FL. This role focuses on serving as a trusted advisor to families, emphasizing empathetic service and celebration of life.

Responsibilities include overseeing sales team performance, training staff, and addressing customer complaints. Ideal candidates will have experience in sales and leadership, strong communication skills, and a passion for helping others.

Qualifications

• Two years sales experience is preferred.
• One year leadership or management experience preferred.
• High integrity, empathy, and a passion for helping others.
• Excellent communication and interpersonal skills.

Responsibilities

• Plan and direct staffing, training, and performance evaluations.
• Hold daily meetings with sales advisors.
• Review operational records and reports for profitability.
• Ensure staff are trained on products and services.
• Resolve customer complaints regarding sales and service.

Skills

Sales experience

Leadership experience

Excellent communication skills

Interpersonal skills

Empathy

Job description

NorthStar Memorial Group is seeking a Community Development Supervisor at Graceland Memorial Park South in Miami, FL. This role focuses on serving as a trusted advisor to families, emphasizing empathetic service and celebration of life.

Responsibilities include overseeing sales team performance, training staff, and addressing customer complaints. Ideal candidates will have experience in sales and leadership, strong communication skills, and a passion for helping others.