Emissions Field Service Technician | Hybrid & 75% Travel

ABB Inc; Alabama; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision plans

Life insurance

Disability coverage

Paid parental leave

401k with company contributions

Job summary

ABB Inc. is seeking a Field Service Technician to operate methane/ethane sensor-equipped vehicles and perform field surveys across multiple regions, including Birmingham AL and Gulf Coast AL. Travel up to 75% with a hybrid home location model is required.

You will assist gas utilities, diagnose equipment, log results, and prepare comprehensive reports while delivering exceptional customer service. A high school diploma and field experience are required, with training to achieve Operator

Qualifications

• High School Diploma/GED is required.
• 1+ Years of field experience in a customer facing technical support role is required.
• Ability and willingness to travel up to 75% as required.
• Ability and willingness to possess and maintain valid passport and driver's license.
• Prior experience in the natural gas utility industry is highly desirable.
• Proven ability to cultivate strong customer relationships and convey technical information to non-technical audiences.
• Demonstrated ability to collaborate across cross-functional teams.
• Must pass an evaluation to become Operator Qualified.

Responsibilities

• Operate company vehicles with sensors and equipment to identify gas emissions sites.
• Conduct on-foot surveys, detect emissions, grade findings, and log results.
• Provide coverage across service regions to balance workload and meet commitments.
• Work with gas utility customers to identify and solve operational issues.
• Provide expert technical support in diagnosing equipment issues and data analysis.
• Perform field service tasks including installations, repairs, and maintenance.
• Record findings and prepare detailed technical reports and documentation.
• Complete field service reports, timesheets, and expense reports promptly.

Skills

Customer service

Technical support

Field service

Communication

Teamwork

Computer skills

Education

High School Diploma/GED

Tools

Gas detection equipment

ABB equipment

Operator Qualified (training)

Job description

ABB Inc. is seeking a Field Service Technician to operate methane/ethane sensor-equipped vehicles and perform field surveys across multiple regions, including Birmingham AL and Gulf Coast AL. Travel up to 75% with a hybrid home location model is required.

You will assist gas utilities, diagnose equipment, log results, and prepare comprehensive reports while delivering exceptional customer service. A high school diploma and field experience are required, with training to achieve Operator