Emissary/Access Control Officer (Overnight) - Pacific Gate

Lever, Inc.; San Diego (CA); On-site; USD 32,000 - 33,000; Full time

Job summary

Action Property Management in San Diego is seeking a Full-Time Emissary/Access Control Officer to join Pacific Gate. You will provide constant security presence, respond to residents and guests, and help enforce community policies.

This role requires 6 months of customer service experience, a high school diploma, and the ability to lift up to 50 pounds. Schedule is Wednesday through Sunday, 10:00 PM to 6:30 AM, offering competitive hourly pay.

Qualifications

• Minimum 6 months of customer service experience, preferably in hospitality or luxury property management.
• Must be at least 18 years of age and able to pass a pre-employment background check and drug screening.
• High School diploma or GED is required.
• Polished, professional appearance and demeanor at all times.
• Strong verbal and written communication skills are essential.
• Strong critical thinking skills and solutions orientation.
• High attention to detail and ability to build rapport with residents and guests.
• Team player who works well with others.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide constant security presence on interior and exterior areas and respond to residents and guests as needed.
• Patrol and inspect common areas to ensure controlled access and enforce community policies.
• Maintain a professional appearance and communicate clearly with residents and guests.

Skills

Customer service

Communication skills

Team player

Physical stamina

Professional appearance

Education

High School diploma or GED

Job description

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.

Action is seeking Full-Time Emissary/Access Control Officer to join our property, Pacific Gate in San Diego, CA.

Compensation: $23 - $24 per hour

Schedule:

Wednesday - Sunday: 10:00 PM to 6:30 AM

What You’ll Do (Job Duties)

• Under the direction of the assistant general manager, The Emissary/ACO is responsible for providing constant security presence on the interior and exterior as well as respond as necessary to the resident and guest's needs.
• The Emissary/ACO will patrol and inspect the common areas on a routine basis to ensure that access is controlled, enforce community policies and ensure the property is well maintained.
• The Emissary/ACO must at all times display a professional appearance and speak in a polite manner and clear tone, including answering telephones or addressing residents and guests.

Who You Are (Skills/Experience)

• 6 months of customer service experience. Preferably in hospitality or luxury property management.
• Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening.
• High School diploma or GED equivalent required.
• Polished and professional appearance and demeanor.
• Strong verbal and written communication skills.
• Strong critical thinking skills. Must be solutions oriented.
• High attention to detail.
• Personable and capable of building a strong rapport with residents and guests.
• Team player.
• Ability to lift up to 50 pounds.

Why You’ll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.