Emerging Talent: Customer Solutions Manager

Amazon

Seattle (WA)

On-site

USD 109,000 - 134,000

Full time

14 days+

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Benefits offered by this job

EAP (Employee Assistance Program)

Mental Health Support

Medical Advice Line

401(k) Matching

Job summary

Amazon's AWS Emerging Talent program invites you to start with real customer engagements in Seattle, partnering with Solution Architecture and AI teams to drive cloud adoption and Gen AI strategy. You will learn through hands-on projects, mentoring, and direct customer interaction, with potential relocation after the program.

The cohort begins Jan 4, 2027, offering a pathway to field Customer Solutions Manager roles across AWS Industries and Strategic Accounts.

Qualifications

Proficient in at least one modern language (C++, Java, Python, etc.).
Experience explaining technical concepts to executives and non-technical audiences.
Ability to translate customer feedback into clear business/technical requirements.

Responsibilities

Create solutions addressing customer business problems and accelerate AWS service adoption.
Interface with customer stakeholders, including developers and team leads.
Drive feedback gathering from customers and translate into requirements for product/engineering teams.
Advise customers on cloud strategy, digital transformation, or Gen AI/Agentic strategy.
Collaborate with Solution Architecture team to deliver hands-on engagements from day one.