Emerging Sales Pro: Customer Success & Growth Leader

United Parcel Service, Inc.; Charlotte (NC); Presencial; USD 54.000 - 66.000; Jornada completa

Descripción de la vacante

UPS is launching an Emerging Sales Professional Program, a six-month immersive development experience designed to accelerate the next generation of sales and customer success leaders. Participants gain formal learning, mentorship, and hands-on business application to prepare for frontline leadership opportunities within UPS.

Participants will build expertise in customer success, business development, account management, and leadership skills while gaining practical experience with customers and

Formación

• Bachelor's degree or equivalent experience.
• Strong communication and interpersonal skills.
• Demonstrated interest in sales, customer success, business development, or leadership careers.
• Ability to build relationships, influence others, and collaborate effectively.
• Strong analytical, problem-solving, and critical-thinking skills.
• Proficiency with Microsoft Office applications.
• Learning agility and the ability to thrive in a fast-paced environment.
• Willingness to travel and relocate based on business needs.

Responsabilidades

• Participate in a structured sales and leadership development program.
• Learn and apply knowledge of UPS products, services, customer solutions, and industry best practices.
• Participate in customer meetings, business reviews, and account planning discussions.
• Build and strengthen customer relationships through proactive engagement and support.
• Practice prospecting, discovery, and customer needs analysis skills.
• Develop account strategies that support customer growth, retention, and long-term success.
• Analyze customer challenges and recommend value-added solutions.
• Collaborate with Sales, Customer Success, and Operations teams to achieve growth objectives.
• Support customer retention, customer experience, and service recovery initiatives.
• Present recommendations, insights, and solutions to customers and internal stakeholders.

Conocimientos

Communication

Interpersonal skills

Presentation skills

Sales interest

Leadership potential

Analytical skills

MS Office

Educación

Bachelor's degree

Herramientas

Microsoft Office

Descripción del empleo

UPS is launching an Emerging Sales Professional Program, a six-month immersive development experience designed to accelerate the next generation of sales and customer success leaders. Participants gain formal learning, mentorship, and hands-on business application to prepare for frontline leadership opportunities within UPS.

Participants will build expertise in customer success, business development, account management, and leadership skills while gaining practical experience with customers and