Emerging Markets Account Representative - Oklahoma City

PayCo; Oklahoma City (OK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Employee stock purchase program

Paid time off

Job summary

Paycom Software Inc. seeks Emerging Markets Account Representatives to meet with incoming leads in small markets, demonstrate Paycom, and quote pricing based on client needs.

You will manage end-to-end implementations, define detailed plans, onboard data, and train clients to maximize Paycom usage. Collaboration with internal and external partners ensures timely, successful project completion.

Qualifications

• Bachelor’s degree required or equivalent.
• Proven experience in customer-facing roles (sales, implementation or service).
• Strong written and verbal communication with results orientation.

Responsibilities

• Set meetings with incoming small-market leads to demo Paycom.
• Analyze client needs and quote pricing accordingly.
• Lead implementation of Paycom for new accounts and define detailed deployment plans.
• Onboard data and train clients to 100% usage.
• Coordinate with internal/external stakeholders to meet deadlines and deliverables.
• Provide ongoing support during onboarding and ensure successful transition to long-term care teams.

Skills

Customer-facing

Sales

Implementation

Project management

Communication

MS Office

Education

Bachelor’s degree

Tools

PowerPoint

Excel

Outlook

CRM software

Job description

Emerging Markets Account Representatives are responsible for holding meetings with incoming leads, securing new emerging market accounts, and leading all small market Paycom implementations. Emerging Market representatives ensure a successful implementation by guiding our new clients to 100% usage and adoption of the Paycom solution. They lead communications with internal and external stakeholders to ensure timely and accurate completion of each project.This position is not eligible for sponsorship. Paycom is interested in every qualified candidate who is eligible to work in the United StatesRESPONSIBILITIESSet and hold meetings with incoming small market leads to demo the Paycom solutionAnalyze the needs of incoming small market clients and quote pricing accordinglyLeads the implementation of the Paycom system by applying knowledge from training to follow best practices on implementations with lower complexity.Lead the setup and implementation of Paycom technology for new Emerging Markets accounts, including training on system functionality.Define a detailed implementation plan for customers which includes the goal of 100% employee usageObtain pertinent data from new clients to onboard and implement Paycom softwareHold clients accountable to deadlines and drive projects to a successful and timely completion while achieving position metrics and customer satisfactionManage and allocate resources to ensure work is completed efficiently and effectively on or before deliverable deadline(s)Hold internal and external partners accountable to project objectives and timelinesSupports the client(s) in mapping their current process, understanding client pain points and identifying areas of improvement to maximize efficiencies through use of the Paycom solution and best practicesWork with new client(s) through onboarding to map their current process, understand pain points and identify areas of improvement to maximize efficiencies using the Paycom solutionProvides technical and functional support to all internal and external parties during implementation, using specialized knowledge related to the Paycom solutionProcess small market payrolls under limited supervision & coordinate payroll processing timelines with all clients to ensure payroll is submitted in accordance with Paycom deadlinesEnsure all open implementation tasks are completed, client acceptance meeting is successfully conducted, and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the long-term care teamsComplete Paycom product training to stay abreast of new releases and functionality in order to successfully direct clients on best practices to platform optimization throughout implementationEffectively adapts to process changes and product improvements.Responsible for consulting on the change and risk management strategy for clients who are implementing the Paycom solutionWhat We Offer:Base salary and an uncapped commission plan$1 per-pay-period individual health insurance coverage for employeesGenerous paid time off to encourage you to accomplish your goals outside of work401(k) with matching + Employee Stock Purchase Program to help you build wealth for the futureCompany + team-based events to create communityOngoing company-wide roundtable discussions called \"Better Conversations\" to promote diversity, inclusion, and belongingPaid family leave programs to ensure you have support and time off when you need it mostEmployee referral bonuses to reward you for introducing other great people to PaycomAward-winning learning and development programs to enable you to grow long-term with usEducation/Certification:Bachelor’s degreePREFERRED QUALIFICATIONSExperience:Professional experience in a customer-facing role such as sales, implementation, or customer serviceSkills/Abilities:Customer Service: Ability to analyze the needs of a client and provide strategic business solutionsExperience with Microsoft Office, including PowerPoint, Excel, and OutlookAchieves/exceeds position metricsExcellent written and verbal communicationHighly motivated and results-orientedProject management and planning skillsStrong presentation, organization, multitasking, and time management skillsStrong problem solving and consultative skillsDetail oriented and consistently delivers high quality resultsPaycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc