Emerging Leader: Entry-Level Customer Engagement & Events

GEM; Fairfax (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

GEM is seeking an entry-level Leadership Development Associate to grow into a leadership role through hands-on training in customer engagement, team collaboration, event support, and professional communication.

This full-time opportunity requires motivation, a strong work ethic, and a willingness to learn from day one. Paid training, mentorship, and real-world exposure will build foundational leadership skills for a long-term career.

Qualifications

• Motivated and eager to learn.
• Strong communication and interpersonal skills.
• Positive and professional attitude.
• Dependable and responsible.
• Comfortable working with people.
• Team-oriented and willing to support others.
• Coachable and receptive to feedback.
• Organized and able to manage multiple priorities.
• Interested in developing leadership and professional skills.
• No previous leadership or management experience required.

Responsibilities

• Participate in hands-on training focused on customer engagement, communication, and leadership.
• Represent organizations and campaigns at live events and community locations.
• Interact directly with customers, community members, and event attendees.
• Learn effective customer service and face-to-face communication techniques.
• Support promotional, community outreach, and fundraising campaigns.
• Assist with event activities, registrations, displays, and customer engagement areas.
• Work collaboratively with team members to achieve daily goals.
• Take on additional responsibilities as skills and experience develop.
• Participate in team meetings, coaching sessions, and professional development.
• Learn how successful teams operate in a fast-paced, customer-facing environment.
• Develop the skills needed to take on future leadership responsibilities.

Skills

Customer engagement

Communication

Team collaboration

Leadership potential

Organizational skills

Job description

GEM is seeking an entry-level Leadership Development Associate to grow into a leadership role through hands-on training in customer engagement, team collaboration, event support, and professional communication.

This full-time opportunity requires motivation, a strong work ethic, and a willingness to learn from day one. Paid training, mentorship, and real-world exposure will build foundational leadership skills for a long-term career.