Emergency Tow Truck Driver — Flexible Hours

RESCUE TOWING & RECOVERY LLC; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

RESCUE TOWING & RECOVERY LLC in the United States is seeking a Tow Truck Driver to join our team. The role requires reliable, skilled operation of tow trucks, including flatbed and wheel lift, with a focus on safe vehicle transport and strong customer service.

You will respond to towing requests, assess scenes, perform basic mechanical checks, document job details, and collaborate with dispatchers to ensure timely service.

Qualifications

• Must have prior towing experience.
• Strong customer service skills and ability to stay calm under pressure.
• Proficient in operating tow trucks (flatbed and wheel lift).
• Basic mechanical knowledge to perform minor repairs or assessments.
• Conflict management skills to resolve issues with customers.
• Valid Operator Driver license with FOR-HIRE endorsement is mandatory.
• Ability to work flexible hours, including nights and weekends.

Responsibilities

• Respond promptly to towing requests and emergencies, ensuring timely arrival at the scene.
• Safely operate tow trucks, including flatbed and wheel lift.
• Assess the situation upon arrival and determine the best method for towing the vehicle.
• Provide excellent customer service by communicating effectively with clients and addressing their concerns.
• Perform basic mechanical checks on vehicles before towing to ensure safety during transport.
• Maintain accurate records of towing services provided, including vehicle details and customer information.
• Manage conflicts professionally when dealing with distressed customers or challenging situations.
• Assist with loading and unloading vehicles onto tow trucks while adhering to safety protocols.
• Collaborate with dispatchers and other team members to coordinate efficient service delivery.

Skills

Towing experience

Customer service

Tow truck operation

Basic mechanical knowledge

Conflict management

Valid Driver license with FOR-HIRE

Flexible hours including nights/week-?

Job description

RESCUE TOWING & RECOVERY LLC in the United States is seeking a Tow Truck Driver to join our team. The role requires reliable, skilled operation of tow trucks, including flatbed and wheel lift, with a focus on safe vehicle transport and strong customer service.

You will respond to towing requests, assess scenes, perform basic mechanical checks, document job details, and collaborate with dispatchers to ensure timely service.