Tow Truck Driver

Towdept Towing and Recovery LLC; Virginia (MN); On-site; USD 25,000 - 39,000; Full time

Job summary

Towdept Towing and Recovery LLC is seeking an entry-level Tow Operator to support vehicle recovery and roadside assistance across urban, highway, rural, and residential areas. You will work within a small team, handling a range of vehicles and shifting between day, night, and on-call schedules.

The role emphasizes safe tow operations, customer communication, and strict adherence to safety protocols. Valid license and reliable performance are essential.

Qualifications

• Entry-level experience in vehicle recovery and roadside assistance.
• Valid driver’s license.
• Proficiency in tow truck operation.
• Knowledge of roadside safety procedures.
• Basic vehicle maintenance skills.
• Strong customer service abilities.
• Effective communication skills.
• Good time management.

Responsibilities

• Recover and transport vehicles safely from breakdown sites.
• Provide roadside assistance to disabled vehicles.
• Operate tow truck equipment effectively and safely.
• Adhere strictly to safety regulations and roadside protocols.
• Engage professionally with customers to provide clear communication and support.
• Report incidents accurately and maintain detailed records.
• Perform routine maintenance checks on tow truck and equipment.
• Navigate routes efficiently across varied environments.

Skills

Vehicle recovery

Roadside assistance

Tow truck operation

Customer service

Communication

Time management

Job description

Job Description

The Tow Operator plays a critical role in vehicle recovery and roadside assistance across various environments including urban areas, highways, rural roads, and residential neighborhoods. Operating as part of a small team, the Tow Operator handles a range of vehicles from passenger cars and motorcycles to commercial trucks. This role demands adaptability to variable shift patterns, including day, night, and on-call schedules.

Responsibilities

• Recover and transport vehicles safely from breakdown sites


• Provide roadside assistance to disabled vehicles


• Operate tow truck equipment effectively and safely


• Adhere strictly to safety regulations and roadside protocols


• Engage professionally with customers to provide clear communication and support


• Report incidents accurately and maintain detailed records


• Perform routine maintenance checks on tow truck and equipment


• Navigate routes efficiently across varied environments

Required Qualifications

• Entry-level experience in vehicle recovery and roadside assistance


• Valid driver’s license


• Proficiency in tow truck operation


• Knowledge of roadside safety procedures


• Basic vehicle maintenance skills


• Strong customer service abilities


• Effective communication skills


• Good time management