Emergency Telecommunications Operator (Part-Time)

Saint Vincent College; Latrobe (Westmoreland County); On-site; USD 21,000 - 30,000; Part time

Job summary

A renowned educational institution is seeking a part-time Emergency Telecommunications Operator to manage campus traffic and assist visitors. The role requires flexibility to cover all shifts, alongside essential responsibilities such as monitoring alarms and dispatching operations. Ideal candidates will possess basic computer skills, a high school diploma, and prior public interaction experience. This is a great opportunity to work in a dynamic environment, contributing to campus security and safety.

Qualifications

• Must be able to become APCO certified as a Public Safety Telecommunicator 1.
• Experience in customer service is essential.
• Ability to work flexible hours as needed.

Responsibilities

• Control traffic onto campus and greet visitors and callers.
• Monitor alarms for the facility and dispatch operations.
• Perform essential data entry and multitask in a high-stress environment.
• Utilize computer equipment and specialized programs as necessary.
• Flexibility to cover for vacations and sick days is required.

Skills

Basic computer skills

Ability to multitask

Typing speed of minimum 20 words per minute

Education

High school diploma or equivalent

Minimum of two years experience dealing with the general public

Job description

Overview

The Public Safety Department has a part-time staff position for an Emergency Telecommunications Operator. The Emergency Communications Center operates 24/7 and seeks a flexible individual who can work all shifts and fill in for vacation and sick days. The operator is responsible for controlling traffic onto campus, greeting people in person and on the telephone in a courteous and friendly manner, monitoring all alarms for the facility, dispatching operations, and performing various essential data entry tasks. The role requires the ability to multitask in a fast-paced, high-stress environment and to utilize computer equipment and specialized computer programs.

Responsibilities

• Control traffic onto campus and greet visitors and callers in a courteous and friendly manner.
• Monitor all alarms for the entire facility.
• Dispatch operations and perform essential data entry.
• Perform a multitude of simultaneous tasks in a fast-paced, high-stress environment.
• Utilize computer equipment and specialized computer programs.
• Be flexible to work all shifts and fill in for vacations and sick days.

Qualifications

• Basic computer skills and the ability to become an Association of Public Safety Communications Officials (APCO) certified as a Public Safety Telecommunicator 1.
• Must be able to type a minimum of 20 words per minute.
• Education and Experience: A high school diploma or equivalent and a minimum of two years' experience working with the general public.

Additional Information

All positions require the incumbent to be able to fully embrace the mission and identity of the College as a Catholic, Benedictine liberal arts and sciences institution. Saint Vincent College is committed to diversity and encourages applicants from all qualified candidates. Saint Vincent College is an equal opportunity employer. Background checks will be performed on all new hires, and employment is conditional upon satisfactory background checks and clearances.

About the Organization Saint Vincent College is an educational community rooted in the tradition of the Catholic faith, the heritage of Benedictine monasticism, and the love of values inherent in the liberal approach to life and learning. Our mission is to provide quality undergraduate and graduate education for men and women to enable them to integrate their professional aims with the broader purposes of human life. The programs, activities, and encounters that make up student life at Saint Vincent College encourage the intellectual gifts, professional aptitudes and personal aspirations of students to mature harmoniously.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any category protected by applicable federal, state or local law, including but not limited to race, color, religion, sex, national origin, age, physical or mental disability, genetic information, protected veteran status, uniformed service member status or any other characteristic protected by law.