Communications Officer, Casual Role

Bucknell University; United States; On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Flexible scheduling options

Medical, vision, dental insurance

retirement plan with 10% employer"s

Paid time off and holidays

Tuition remission for staff and depend

Wellness program

Employee assistance program

Job summary

Bucknell University is seeking a part-time Public Safety Communications Officer (casual role) to join the 24-hour Communications Center on campus. You will handle emergency and routine calls, dispatch officers, and monitor alarms and cameras from a central hub.

Ideal candidates have a high school diploma and may bring APCO certifications or related dispatch training. This on-campus position offers flexible scheduling across three shifts and is non-benefits eligible.

Qualifications

• Handles emergency and routine calls via phone and radio.
• Dispatches Public Safety Officers immediately.
• Monitors alarms and camera feeds using NCIC/JNET and related systems.
• Maintains clear communication between officers, campus and external agencies.

Responsibilities

• Answers emergency and routine calls and dispatches appropriate personnel.
• Keeps accurate operation logs in compliance with regulations.
• Operates campus surveillance and alarm systems; alerts responders as needed.
• Assists with residential access and parking issues as required.
• Searches logs to support officer requests and investigations.
• Updates campus address and GPS data in university systems.
• Coordinates after-hours work orders and staff for emergencies.
• Performs non-essential duties as assigned.

Skills

Emergency dispatch

Public safety communications

Radio/phone handling

Attention to detail

Education

High School Diploma or GED

Tools

NCIC/JNET

CCTV surveillance systems

Job description

Position Title:
Communications Officer, Casual Role

Position Type:
Part time
Scheduled Weekly Hours:

Categories:
Staff Non-exempt

Job Summary:
We're hiring a Public Safety Communications Officer (casual role).

Ready for a high-impact, casual role where you are the heart of campus safety? Bucknell University needs a quick-thinking individual to join our 24-hour Communications Center!

YOU ARE THE LIFELINE:

• Handle emergency and routine calls (phone/radio).
• Dispatch Public Safety Officers instantly.
• Monitor fire alarms, camera feeds, and use crucial systems like NCIC/JNET.
• Maintain vital communication between officers, the community, and external agencies.

Job Duties:

Reporting Relationships:

• This role reports to the Supervisor, Communications & Security Technology.

Work Setting/Work Schedule:

• On campus student facing.
• Up to 17 hours per week across three different shifts.

What You Will Do:

• Emergency Response/Communications : Answers telephone and radio calls. Collects information and dispatches the appropriate emergency personnel to incidents, alarms and emergencies.
• Documentation & Compliance: Maintains accurate operation logs in accordance with federal emergency communication regulations.
• Security Monitoring & Emergency Alerting: Monitors and operates the University camera and surveillance systems. Monitors fire, intrusion, trouble and panic alarms. Alerts emergency personnel as appropriate.
• Support Services: Assists residential support services resolve student access and parking issues.
• Evidence &Information Retrieval: Searches recording logs to support officer requests.
• Data Maintenance & Integrity: Updates the campus buildings address locations, GPS readings and buildings type in the database used in University information programs and systems.
• After-Hours Operations & Maintenance Coordination: Submits computerized work orders to the Facilities Department for repairs on campus. Coordinates personnel for routine and emergency calls after hours.
• Non Essential Functions: The job description's listed responsibilities and task are not exhaustive, additional non-essential tasks and responsibilities may be assigned as needed.

What You Will Bring:

Required:

• Education: High School Diploma or GED

Preferred, but not required:

• Education : Vocational or Technical Training or Degree.
• Work Experience: Up to one year or more in law enforcement, security, safety or dispatch training or related field.
• Licensures & Certifications: Association of Public Safety Communications Officials (APCO) Telecommunications Certification; APCO Emergency Medical Dispatch (EMD) Certification; CPR/First-Aid Certification.

Additional Job Information:

• All Public Safety employees are Campus Security Authorities as defined by the Clery Act.
• Note: This position is classified as Category I for exposure to Bloodborne Pathogens.
• This is a non-benefits eligible job.

Physical Requirements:

• Office environment/no specific or unusual physical or environmental demands.

Job Exempt:
No
Salary Range:
17.50-17.50

The offer rate will be based on a review of the candidate's credentials compared to the qualifications of the position, internal equity, and our overall compensation philosophy.

This role is not budgeted for visa sponsorship, all candidates must be authorized to work in the US without a need for current or future visa sponsorship.

Benefits:

• Flexible scheduling options determined by role;
• Medical, prescription drug, vision, dental, life, and long-term disability insurance options
• An outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
• Generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
• Full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
• A comprehensive employee wellness program including program incentives
• A myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card

Inclusive Excellence:
Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community.We endeavor to enhance our capacity to value and capitalize on the cultural richness that diversity brings. We encourage all individualsto apply and donot discriminate inadmissions, employment, educational programs and/or activitieson the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.

If this position is approved for hybrid/remote work this position is open to candidates located in the following states: CA, CT, FL, GA, IN, MA, MI, MO, NC, NJ, NY, PA, SC, TX, and VA.

Candidates must be physically located and authorized to work in one of these approved states by the start date of employment and throughout employment.

E-Verify

Bucknell University participates with the United States Customs and Immigration Services (USCIS) E-Verify program. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

For additional information regarding Bucknell's E-Verify requirements, please contact the office of Talent, Culture & Human Resources [phone] or email [e-mail] .