Emergency Social Services Case Manager – Pathway of Hope

The Salvation Army USA Central Territory; St. Louis (MO); On-site; USD 37,000 - 45,000; Full time

Job summary

The Salvation Army Family Haven Shelter in St. Louis, MO is seeking an Emergency Social Services Case Manager to administer intake, assessment, and services for ESS clients and oversee Pathway of Hope (POH) activities.

This full-time exempt role (40 hours weekly) involves coordinating with community resources, supporting clients with food, utility bills, housing assistance, transportation, and referrals; requires a Bachelor's in human services and strong communication.

Qualifications

• Bachelor's degree in human services field and 1 year related work experience.
• Ability to work with diverse cultures and individuals.
• Reliable transportation and valid driver's license required.

Responsibilities

• Provide intake and assessment for ESS clients.
• Coordinate Pathway of Hope services and client goals.
• Assist with food, utility, rent, and other basic needs vouchers.
• Network with community resources and referrals.
• Maintain client information and POH progress in records.

Skills

Communication skills

Diversity & cultural competency

Organizational skills

Leadership experience

Reliable transportation

Driver's license

Education

Bachelor's degree in human services

Tools

SIMS

Computers

Job description

The Salvation Army Family Haven Shelter in St. Louis, MO is seeking an Emergency Social Services Case Manager to administer intake, assessment, and services for ESS clients and oversee Pathway of Hope (POH) activities.

This full-time exempt role (40 hours weekly) involves coordinating with community resources, supporting clients with food, utility bills, housing assistance, transportation, and referrals; requires a Bachelor's in human services and strong communication.