Emergency Services Support Assistant - EMT

MedStar Health’s Washington Hospital Center; Washington (District of Columbia); On-site; USD 30,000 - 41,000; Full time

Job summary

MedStar Georgetown University Hospital in Washington, DC seeks an Emergency Services Support Assistant to join our ED team. The role blends clinical, clerical, and administrative support to ensure smooth patient flow and care delivery in a fast-paced environment.

You will assist with patient admissions from the ED, support nursing and medical staff, answer and route calls, and participate in quality improvement initiatives while upholding MedStar's SPIRIT values.

Qualifications

• High school diploma or GED required.

Responsibilities

• Provide direct patient care under supervision and assist with procedures per policy.
• Recognize changes in patient condition and inform nursing/medical staff; forward records to follow-up providers.
• Assist patient admissions from the ED; answer phones and route calls.
• Engage in Quality Improvement activities; mentor new staff; participate in QI projects.
• Uphold SPIRIT values; observe patients as Observation Attendant.

Skills

Patient care

Communication skills

Clerical/administrative support

Teamwork

Education

High School Diploma or GED

EMT-B program

BSN student with clinical experience

Basic Life Support (BLS) certification

Job description

About the Job

MedStar Health is looking for an Emergency Services Support Assistant to join our team at MedStar Georgetown University Hospital!

The Emergency Services Support Assistant performs clinical, clerical, and administrative support functions for the Emergency Department. These functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown’s philosophy, policies, procedures, and standards.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!

Primary Duties:

• Provides direct patient care under the supervision of the Nursing or Medical staff, performing routine sterile and nonsterile procedures and splinting according to Unit/Hospital policy. Participates in patient and family teaching as directed including instructions related to disposition.

• Recognizes and reports significant changes inpatient's condition to the nursing and medical staff and performs necessary initial interventions, as necessary. Manages the dissemination of information to referring physicians and ensures that copies of the patient's medical record are forwarded to appropriate follow-up care providers and medical records.

• Assists with patient admissions to the Hospital from the Emergency Department. Answers phones and routes calls to appropriate personnel or departments, exemplifying Guest, and staff relations in all activities.

• Performs Quality Improvement activities to ensure accuracy of duties performed by self and co-workers. Precepts new associates as assigned to ensure all job duties have been performed on as-hift-by-shift basis. Participates in department Quality Improvement and Research initiatives as directed.

• Exemplifies our SPIRIT values in all activities. Maintains direct observation of patient when functioning as an Observation Attendant.

Qualifications:

• High School Diploma or GED.

• In addition, one of the following three requirements must be met:

• Successful completion of an EMT-B program;

• one year experience as a nursing assistant, office medical assistant;

• emergency department assistant in a medical setting;

• BSN (Bachelor of Science in Nursing) student who has completed the sophomore year and has at least one semester of clinical experience.

• Basic Life Support.

• One year's experience in a hospital emergency department preferred

This position has a hiring range of

USD $25.69 - USD $25.69 /Hr.