Emergency Services Program Manager (FT $63,000.00/YR)

Catholic Charities of Onondaga County; City of Syracuse (NY); On-site; USD 57,000 - 69,000; Full time

Benefits offered by this job

Flexible schedules

Tuition remission

Professional development

Competitive pay & benefits

Supervision & coaching

Recognition programs

Growth opportunities

Job summary

Catholic Charities of Onondaga County seeks a Program Manager to supervise Emergency Services Programs, allocating staff and ensuring client and staff safety while recruiting, training, supervising, and evaluating personnel. They oversee program managers, maintain budgets, and ensure grant compliance through audits.

This full-time role handles agency forms, fosters collaboration with partners, and pursues funding opportunities aligned with our mission to transform lives and serve the community.

Qualifications

• Bachelor's Degree.
• Three (3) years of relevant experience.
• Knowledge of the local Human Service delivery system, including public benefits programs, and experience working with low-income and/or homeless individuals.
• Supervisory/leadership experience.

Responsibilities

• The Program Manager is responsible for the overall supervision and management of the Emergency Services Programs, including staffing assessments, safety, and staffing.
• Oversee various program managers and coordinators, maintain the program budget, and ensure grant compliance through audits.
• Coordinate with providers, represent the organization at meetings, and seek funding opportunities.
• Manage the department in alignment with the organization's mission and policies.

Skills

Database proficiency

Customer service skills

Communication skills

Education

Bachelor's Degree

Tools

MS Outlook

MS Office

Job description

Overview

Thrive and Change Lives

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.

We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion

Responsibilities

The Program Manager is responsible for the overall supervision and management of the Emergency Services Programs. This includes assessing staffing resources, ensuring the safety and security of clients and staff, and recruiting, hiring, training, supervising, and evaluating program staff. They oversee various program managers and coordinators, maintain the program budget, and ensure compliance with grant requirements through periodic file audits. The Program Manager also completes agency forms, coordinates with other providers, represents the organization at community meetings and events, and collaborates with the Program Officer to seek funding opportunities. They manage the department in alignment with Catholic Charities' mission, funding source guidelines, policies and procedures, and the agency's code of ethics.

This Position is Full Time. Pay For This Position is $63,000.00 a Year

Qualifications

Education and/or Experience Required at Entry:

• Bachelor's Degree.
• Three (3) years of relevant experience.
• Knowledge of the local Human Service delivery system, including public benefits programs, and experience working with low-income and/or homeless individuals.
• Supervisory/leadership experience.

Licenses/Certificate/Clearances:

• Valid N.Y.S. Driver's License.
• Registered and Insured Vehicle
• N.Y.S. Child Abuse Registry clearance.

Skills/Abilities:

• Proficiency in utilizing electronic database systems.
• Strong knowledge of MS Outlook and MS Office.
• Excellent customer service skills.
• Effective oral and written communication skills.

Working Conditions and Environment/Physical Demands:

• Mobility sufficient for driving to and participating in meetings at client's homes and community facilities that may not meet accessibility standards.
• Manual dexterity necessary for working with children and adults in a challenging and active environment.
• Ability to lift and carry up to 50 pounds.

Catholic Charities is an Equal Opportunity Employer and is committed to building on our foundation of a diverse workforce; and fostering an inclusive environment that encourages the recruitment and engagement of a workforce that fully represents the community we serve. We do not discriminate against any employee or applicant on the basis of race (including traits historically associated with race), color, creed, sex/gender (including pregnancy), age, disability, religion, national origin, citizenship, military/veteran status, marital status, familial status, prior arrest/conviction record, sexual orientation, gender identity, gender expression, status of being transgender, ancestry, domestic violence victim status, predisposing genetic characteristics or carrier status, reproductive health decision making, or any other basis prohibited by law.