Emergency Services Dispatcher – Steel Mill – Porter County

Alliedbarton Security Services; Burns Harbor (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading global security company that values diversity and offers rewarding careers! This role involves monitoring security systems, providing exceptional customer service, and ensuring safety protocols are followed. With a focus on career advancement, you'll benefit from ongoing training and a supportive work environment. Enjoy competitive pay and a range of benefits that promote your personal life goals. If you're ready to make a difference in your community and thrive in a dynamic workplace, this opportunity is for you!

Benefits

Health Insurance

401k Plans

Paid Training Programs

Employee Discounts

Qualifications

• Must be at least 18 years old with a high school diploma or equivalent.
• Exceptional communication and customer service skills are required.

Responsibilities

• Dispatch officers and monitor department radio traffic.
• Provide customer service and respond to incidents calmly.

Skills

Computer Skills

Customer Service Skills

Communication Skills

Problem Solving

Education

High School Diploma or Equivalent

Tools

CCTV Monitoring

Access Control Systems

Alarm Systems

Job description

Overview

Allied Universal, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Allied Universal Security is the World's Leading Global Security Company - Plenty of Room for Career Advancement!

$18 / Hour

Weekly Pay!!

Must have a valid driver's license for at least one year

Must have open availability to be able to work mornings, afternoons, evenings, overnights, holidays, and weekends - the schedule rotates monthly

MUST have exceptional computer skills and be able to multi-task

Responsibilities:

• Dispatch officers answer department business and emergency telephones, monitor department radio traffic and dispatch appropriate personnel to respond to routine and emergency requests. Responsibilities will also include making necessary notifications to various internal and external departments and agencies, requesting additional outside resources as directed by the shift supervisor, monitoring CCTV's and reporting any discrepancies or suspicious activity that may be observed, monitoring automated access control systems for discrepancies, monitoring intrusion and fire alarm systems and performing additional clerical responsibilities.
• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

Qualifications/Requirements:

• Be at least 18 years of age with high school diploma or equivalent.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.
• Display exceptional customer service and communication skills.
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites.
• Ability to handle crisis situations at the client site, calmly and efficiently.
• Able to work in various environments such as cold weather, rain/snow or heat.
• Occasionally lift or carry up to 40 pounds.
• Climb stairs, ramps, or ladders occasionally during shift.
• Stand or walk on various surfaces for long periods of time.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only.

Perks and Benefits:

• Health insurance and 401k plans for full-time positions.
• Schedules that fit with your personal life goals.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1348137