Emergency Services Director: Patient Experience Leader

St. David's North Austin Medical Center; Austin (TX); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) plan

Job summary

St. David's North Austin Medical Center seeks a Director of Emergency Services to lead the unit(s) with a focus on patient-centered care and operational excellence.

The role oversees staffing, forecasting, and budget monitoring to support facility objectives, while fostering accountability and collaboration across departments. The candidate will implement evidence-based practices, drive patient experience initiatives, and ensure compliance with legal and regulatory standards.

Qualifications

• Bachelor's degree in nursing required; master's degree preferred.
• 3+ years applicable experience required; 5+ years preferred.

Responsibilities

• Cultivates a superior clinical identity and ensures adherence to standards of care.
• Manages budgeting, staffing, and department operations.
• Leads patient experience strategies to achieve optimal outcomes.
• Drives performance improvement and regulatory compliance.

Skills

Strategic leadership

Healthcare administration

Budgeting

Staffing

Education

Bachelor's degree in nursing

Master's Degree

Job description

St. David's North Austin Medical Center seeks a Director of Emergency Services to lead the unit(s) with a focus on patient-centered care and operational excellence.

The role oversees staffing, forecasting, and budget monitoring to support facility objectives, while fostering accountability and collaboration across departments. The candidate will implement evidence-based practices, drive patient experience initiatives, and ensure compliance with legal and regulatory standards.