Emergency Services Deputy Director

County of Chester, South Carolina; Chester (SC); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

County of Chester, South Carolina is seeking a Deputy Director of Emergency Medical Services to oversee daily operations, ensure prompt 911 response, and coordinate with the EMS team for compliant, high-quality patient care.

The role leads QA/QI programs, supervises staff, manages grants and budgets, and represents the department with regulators and stakeholders while guiding training and community engagement.

Qualifications

• High School Diploma required; an Associate degree is preferred.
• At least 10 years in emergency services with a minimum of 5 years in supervisory/management roles.
• Continued employment is contingent upon maintaining required licenses and certifications.

Responsabilités

• Assist in managing daily EMS operations, including ambulance deployment and compliance with laws and regulations.
• Oversee QA/QI programs and collaborate with Training Officer to improve patient care and outcomes.
• Serve as liaison on personnel, labor relations, budgets, and grant administration with the EMS Director and stakeholders.
• Represent the EMS division in regulatory matters and coordinate with regulators, providers, and the public.

Connaissances

Management

Regulatory compliance

QA/QI

Personnel & labor relations

Grants administration

Community engagement

Budget management

Emergency response

Formation

High School Diploma

Associates degree preferred

Outils

National Incident Management Systems

Driver’s license

National Registry Paramedic

BLS/ACLS/PALS/PEPP/PHTLS Certifications

Description du poste

POSITION SUMMARY:

Under Occasional Supervision, assists in supervising the daily operations of the Emergency Medical Services (EMS) Department ensuring prompt response to 911 calls and the provision of qualified medical treatment and transportation.

ESSENTIAL FUNCTIONS:

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Management and Coordination: The Deputy Director takes on the role of assisting in the management and coordination of daily operations within the emergency medical services division. This includes providing direction on facility and equipment maintenance, overseeing on-the-ground emergency medical care, ambulance deployment schedules, and compliance with federal, state, and local laws and regulations.
• Regulatory Compliance: The Deputy Director is responsible for ensuring departmental compliance with all applicable South Carolina Department of Public Health (DPH) regulations and requirements, including South Carolina Code of Laws Title 44, Chapter 61. This includes overseeing ambulance licensing, inspections, equipment compliance, and operational standards. Coordinates with the Medical Control Physician to ensure appropriate medical protocols and clinical oversight while managing departmental quality assurance and quality improvement programs. Ensures accurate patient care documentation, reporting, and records management in accordance with applicable HIPAA requirements and patient confidentiality standards. Addresses regulatory inspections, investigations, and identified deficiencies and implementing appropriate corrective actions to maintain departmental compliance.
• Quality Assurance: Oversees the department’s Quality Assurance and Quality Improvement (QA/QI) programs to ensure compliance with established clinical standards and promote continuous improvement in patient care. Works in conjunction with the Training Officer to review patient care reports, evaluate incidents, analyze system performance, and identify trends or areas requiring improvement. Collaborate with the Training Officer to develop and implement training initiatives designed to enhance provider performance, patient care delivery, and clinical outcomes.
• Personnel and Labor Relations: Collaborating with the Emergency Services Director, the Deputy Director acts as a point of contact for personnel and labor relation issues. This involves addressing and resolving various personnel matters, including hiring, training, and development, to ensure that the EMS division operates smoothly and efficiently.
• Grants Administration: The Deputy Director will oversee managing the administration of grants, encompassing federal, state, and local sources. This includes identifying funding opportunities, overseeing grant applications, and ensuring compliance with grant requirements, thereby contributing to the financial sustainability of the EMS division.
• Community Engagement and Representation: The Deputy Director is the liaison between the EMS division and federal, state, and local stakeholders in emergency medical services, fire and rescue, and health care. This role entails actively participating in administrative policies, procedures, and record keeping, and participation with public events when required.
• Budget Management: The Deputy Director is responsible for managing the EMS Division budget. This includes monitoring expenditures, forecasting funds, and identifying grant sources to ensure the division operates within budgetary constraints.
• Emergency Response: In this mission-critical position, the Deputy Director is expected to respond to emergency situations as needed, contributing to the effective delivery of emergency medical services during crisis events.
• Other Duties: Beyond the specific duties listed, the Deputy Director is expected to perform any other assignments and tasks deemed necessary to fulfill the goals and objectives of the EMS division.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience:

High School Diploma. Associates degree preferred.

Ten (10) or more years of progressively responsible experience in emergency services to include a minimum of five (5) years of supervisory / management experience.

REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:

Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

• National Registry Paramedic
• BLS, ACLS, PALS/PEPP, PHTLS Certification, Instructor Certification Preferred
• National Incident Management Systems IC…
• Driver’s license.

PHYSICAL DEMANDS & WORKING ENVIRONMENT:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is required to regularly hear or talk. The employee is frequently required to stand, walk, and sit. The employee is frequently required to use hands and fingers, handle or feel, and reach with hands and arms. The employee must regularly life and/or move up to 200 pounds and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

The employee must be able to coordinate hands and eyes using office machinery with the ability to handle a variety of items, keyboards, office equipment, control knobs, buttons, switches, catches, etc.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

noise level in the work environment is usually moderate.