Emergency Room Nurse Manager

TriStar Centennial Medical Center; Lebanon (TN); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Education assistance

Paid time off

Stock purchase plan

Job summary

TriStar Centennial Medical Center is seeking an Emergency Services Manager to oversee daily operation and staffing of the emergency department. The role focuses on patient-centered care, adherence to policies, and staff accountability to improve clinical outcomes.

You will lead staffing, training, and performance coaching while ensuring compliance with TN licensure requirements, BLS/ACLS/PALS, and preferred TNCC/ENPC credentials. This is a full-time, on-site leadership position in Tennessee.

Qualifications

• RN licensure in Tennessee or a compact state is required.
• 1–3 years of related clinical experience.
• Prior related clinical leadership experience is strongly preferred.
• BLS, ACLS, and PALS are required.
• TNCC and ENPC are preferred.

Responsibilities

• Help create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes.
• Demonstrate knowledge of growth and development, assessment, and age-appropriate care.
• Manage staffing needs including interviewing, hiring and training new staff.
• Oversee care of patients on the unit and provide staff support and leadership.
• Ensure unit competency through skills checklists and adherence to care standards.
• Maintain workflow by proper staffing levels and scheduling.
• Coordinate all unit activities including safety procedures and department goals.
• Handle complaints from patients, visitors, or physicians promptly and professionally.
• Provide leadership, coaching, and counseling to department employees.
• Collaborate with other disciplines to improve patient care delivery.

Skills

Staff management

Interviewing

Hiring

Training

Collaboration

Patient safety

Education

Associate’s Degree in Nursing or RN Diploma

Bachelor’s Degree in Nursing

Job description

Are you ready to manage in a new era as an Emergency Room Nurse Manager where building a healthier tomorrow is more than a job? Our TriStar Centennial Medical Center team is committed to partnership, innovation, legacy and improving more lives in more ways.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Job Summary and Qualifications

The Emergency Services Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.

What you will do in this role:

• Help create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes, while ensuring adherence to standards of care.
• Demonstrate knowledge of human growth and development, assessment, range of treatment, and care of patients appropriate to the ages of patients served.
• Manage all staffing needs and personnel management including interviewing, hiring and training new staff members.
• Oversee care of patients on unit, providing consistent support and expertise to staff.
• Perform duties in accordance with unit specific standards of care and evidenced by completion of a competency skills check list.
• Maintain overall workflow of unit by ensuring proper staff levels.
• Manage and coordinates all unit activities including safety procedures, unit goals and department operations.
• Handle patient, visitor, or physician complaints promptly and in a professional manner.
• Provide leadership, coaching and counseling to department employees.
• Collaborate with other disciplines and departments to improve patient care delivery.

What qualifications you will need:

• Associate’s Degree in Nursing or RN Diploma required; Bachelor‘s Degree in Nursing preferred.
• Current licensure as a Registered Nurse (RN) in the state of Tennessee or compact state required.
• 1-3 years of related clinical experience required.
• Prior related clinical leadership experience strongly preferred.
• Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS) required.
• Trauma Nursing Core Course (TNCC) and Emergency Nursing Pediatric Course (ENPC) preferred.

Note: Eligibility for benefits may vary by location.

TriStar Centennial Medical Center is a 740+ bed comprehensive facility. We offer medical and surgical programs. These include behavioral health and 24-hour emergency. These also include heart and vascular and imaging. These also include neurosciences, oncology, orthopedics, pediatrics, rehabilitation, sleep disorder, and women‘s services. We are an affiliate of TriStar Health. TriStar Centennial Medical Center is a 43-acre campus. We are home to TriStar Centennial Heart & Vascular Center. We are home to TriStar Centennial Women‘s Hospital. Our campus includes The Children‘s Hospital at TriStar Centennial, Sarah Cannon Cancer Institute at TriStar Centennial Medical Center, TriStar Centennial Advanced Joint Replacement Institute and TriStar Centennial Parthenon Pavilion. HCA Healthcare has been recognized as one of the World‘s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

‘There is so much good to do in the world and so many different ways to do it.‘- Dr. Thomas Frist, Sr.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.