Emergency Room Medical Records & Patient Access Clerk

North Caddo Medical Center; Vivian (LA); On-site; USD 24,000 - 32,000; Full time

Job summary

North Caddo Medical Center is seeking an entry-level Medical Records/Patient Access Clerk. Responsibilities include registering patients, processing ER records, verifying demographics and insurance, and managing health records with strict accuracy and confidentiality.

The role requires basic clerical training, a high school diploma, and familiarity with filing systems. Training program available; work in a medical records environment with routine scanning and PHI handling.

Qualifications

• Must have a high school diploma or equivalent.
• Basic clerical training including computer skills, basic filing skills, and knowledge of office procedures.
• Basic knowledge of health record content and sequence.
• Relevant clerical experience enabling independent functioning with minimal direction.
• Trainee acceptable if standards met within 12 weeks of training.

Responsibilities

• Receives and interviews all incoming patients; verifies and records demographic information; collects signatures and copies insurance cards and IDs.
• Verifies Worker’s Compensation patients with employer contact.
• Verifies Medicaid patients using Medifax system.
• Maintains file area in permanent and incomplete ER records.
• Processes requests for health records from file area; files incoming reports.
• Assembles ER and outpatient records in correct order; ensures physician/nursing deficiencies are addressed.
• Attaches PHI documents to correct patient encounter; ensures proper document type.
• Ensures image quality and correct scanning; destroys PHI records after verification.

Skills

Fluent in English

Alphabetization

Filing systems

Attention to detail

Education

High school diploma or equivalent

Basic clerical training

Job description

North Caddo Medical Center is seeking an entry-level Medical Records/Patient Access Clerk. Responsibilities include registering patients, processing ER records, verifying demographics and insurance, and managing health records with strict accuracy and confidentiality.

The role requires basic clerical training, a high school diploma, and familiarity with filing systems. Training program available; work in a medical records environment with routine scanning and PHI handling.