Emergency Roadside Tow Operator

Windsor Services Inc; Baltimore (MD); Presencial; USD 36 000 - 52 000; Tempo integral

Resumo da oferta

Windsor Services Inc. is seeking a professional tow truck operator to perform emergency roadside service, towing, accident recovery, and abandoned vehicle recovery using assigned trucks and equipment.

You will present a professional image to customers, maintain vehicles per company guidelines, and complete documentation accurately and promptly. The role requires safe operation, timely responses, and strong communication with customers.

Qualificações

• Possess correct and valid driver’s license for weight of vehicle assigned.
• Live in a geographical area which will allow timely response to calls from home after hours, as required.
• Present a clean, and well-groomed appearance.
• Demonstrate positive customer service attitude- both to coworkers (internal customers) and customers.
• Possess good English verbal communication. Legible handwriting and basic math functionality.
• Ability to sit in a vehicle seat for extended periods, significant amount of driving, bending lifting, listening to and responding to radio and phone communications.
• Successfully pass drug tests in compliance with company policy and FMCSA Regulations.
• Must submit to and pass background check as per company policy and company’s contractual requirements.
• Possess basic mechanical aptitude.
• Possess or be eligible to apply for a DCJS card within 90 days of hire.

Responsabilidades

• Performs emergency roadside repairs for customers, such as changing tires, jump start, and lockouts.
• Positions blocks and ties rope around items to secure cargo during transit.
• Submit accurate invoices and appropriate payment on time for processing.
• Complete and turn-in “Daily Driver Report” each shift; all related invoices and payments must be included.
• Receive call or is dispatched to location by dispatch, repair garage, automobile, association, or police department by radio or telephone.
• Study information provided by the company to maintain and upgrade industry and job knowledge; attend training and achieve professional certification as directed by management.

Conhecimentos

Driver's license

Local residency

Customer service

English communication

Basic math

Drug testing

Background check

DCJS card readiness

Mechanical aptitude

Descrição da oferta de emprego

Windsor Services Inc. is seeking a professional tow truck operator to perform emergency roadside service, towing, accident recovery, and abandoned vehicle recovery using assigned trucks and equipment.

You will present a professional image to customers, maintain vehicles per company guidelines, and complete documentation accurately and promptly. The role requires safe operation, timely responses, and strong communication with customers.