Emergency Response & Restoration Technician

ServiceMaster Clean of Fraser Valley; Carlstadt (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading property restoration company is seeking a Mitigation Technician to help homeowners recover after disasters. The role involves quick response to restore properties affected by water, fire, storm, or mold damage. Candidates should have a strong work ethic, the ability to work flexible hours, and pride in delivering quality service.

Benefits

401(k) with company match

Performance-based annual bonuses

Weekly paychecks

Health and disability insurance

Paid vacation and sick days

Monthly cellphone allowance

Qualifications

• Strong work ethic and flexibility for irregular hours.
• Comfort in hazardous environments with safety protocols.
• 2–4 years of relevant experience preferred.

Responsibilities

• Respond quickly to help property owners after damage.
• Mitigate water, fire, mold, and storm damage.
• Document damage and report progress using mobile tools.

Skills

Attention to detail

Good communication

Teamwork

Empathy

Education

High school diploma or equivalent

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Free uniforms
• Health insurance
• Paid time off
• Parental leave

Paul Davis Restoration of Metro NY/NJ
Be the one who shows up when it matters most

What Drives Us at Paul Davis: Our Core Values

• Deliver What You Promise – Integrity is non-negotiable.
• Respect the Individual – Every person, every time.
• Take Pride in Your Work – Own the outcome.
• Always Improve – Strive to be better every day.

Our Vision
To provide extraordinary care while serving people in their greatest time of need.

Our Mission
To create opportunities for great people to deliver best-in-class results—and build lasting careers while doing it.

What You’ll Do
As a Mitigation Technician at Paul Davis, you’ll be on the front lines helping property owners recover after disaster strikes. Whether it's flood, fire, storm, or mold damage—you'll bring structure to the chaos and confidence to our customers. This is hands-on, purpose-driven work that matters.

You will:

• Respond quickly to help home and business owners after property damage
• Mitigate water, fire, mold, and storm damage using professional tools and techniques
• Work alongside a supportive team of technicians, supervisors, and managers
• Communicate with customers and represent our brand with empathy and professionalism
• Document damage, follow job scopes, and use mobile tools to report progress
• Take pride in doing the job right—and safely—every time

Why Join Paul Davis?

Paul Davis is one of the most trusted names in property restoration across the U.S. and Canada. Our Metro NY/NJ team is locally based, growing fast, and committed to hiring only the best. We're headquartered in Queens with offices in Bergen County and serving NYC, Long Island, and Northeastern NJ.

We offer:

• A strong, supportive team culture
• A company that invests in your training, growth, and leadership potential
• Steady work and clear advancement opportunities
• Work that’s meaningful—you’ll be helping people in their time of greatest need

What We’re Looking For
We’re seeking seasoned mitigation professionals who bring skill, integrity, and compassion to every job.

Required:

• High character with a track record of reliability and teamwork
• Strong work ethic and flexibility to work irregular hours when needed (including weekends)
• Comfort working in challenging or hazardous environments with proper safety protocols
• Attention to detail and pride in your work
• Good communication skills, professionalism, and empathy with customers
• Ability to legally work in the U.S.
• High school diploma or equivalent

Preferred:

• 2–4 years of relevant experience (restoration, construction, demolition, facilities, etc.)
• IICRC certifications (Water, Fire, Mold) are a big plus
• Technically comfortable with smartphones, tablets, and job-related software
• Willingness to train others or grow into leadership roles

New to the industry? If you meet the core requirements and have the right mindset, we’ll invest in your training.

Compensation & Benefits

• Highly competitive hourly pay, based on experience
• Weekly paychecks
• Overtime opportunities available regularly
• Full benefits after 90 days, including:
  • Health & disability insurance
  • Paid vacation and sick days
  • 401(k) with company match
  • Monthly cellphone allowance
  • Performance-based annual bonuses
• Clear growth path and opportunities for cross-training or promotion.
• Qualified candidates may be considered for a Senior Technician role with increased pay and responsibilities.

Who Thrives Here?

You’re a great fit if you:

• Take pride in helping others
• Thrive under pressure
• Show up on time, work hard, and do what you say you’ll do
• Want a long-term home with a team that has your back

Ready to Make a Real Impact?
Apply today and take the next step in a career where your work truly matters. We’re excited to meet experienced professionals who are ready to lead with compassion, excellence, and integrity.

Paul Davis Restoration of Metro NY/NJ
We are proud to be an Equal Opportunity Employer and Veteran-Friendly Workplace.