Emergency Response Program Manager

Xcel Energy; Amarillo (TX); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Xcel Energy is seeking an Emergency Response Program Manager to govern the emergency response program, manage plan lifecycles, assess hazards, provide training, drills, and corrective actions. The role partners with Operations Managers to maintain site Emergency Action Plans and develop plans for renewables and emerging generation technologies.

It collaborates with internal and external stakeholders to strengthen enterprise response capabilities.

Qualifications

• Bachelor’s degree in engineering, science, emergency management, or business-related field is required.
• Ten years of progressive experience in emergency preparedness, electric utility operations, or incident management is required.
• Strong knowledge of utility operations and ICS/NIMS is required; Certified Emergency Manager (CEM), PMP, or similar credential preferred.

Responsibilities

• Govern fleet emergency-preparedness standards, procedures, records, and annual work plan. Coordinate annual EAP reviews, lead all-hazards assessments, and integrate results into plans, training, exercises, and mitigation actions.
• Provide technical leadership to site Emergency Plan stakeholders, lead process improvements, and manage major emergency-planning projects through design and implementation.
• Apply advanced emergency-planning expertise to resolve issues, define methods, and improve program approaches across related assignments.
• Establish preparedness metrics, assess program performance, report risks and lessons learned, and track corrective actions to closure.
• Support emergency-planning needs for acquisitions, new builds, technology changes, and construction-to-operations handoffs.
• Define role-based NIMS/ICS training requirements and maintain completion records.
• Participate in external emergency-planning forums, represent the fleet as a subject matter expert, and support related training.

Skills

Emergency management

Hazard assessment

Training & drills

Program management

Education

Bachelor’s degree

Tools

NIMS/ICS knowledge

Job description

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy.

Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.

Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Position Summary

The Emergency Response Program Manager governs the emergency response program, including plan lifecycle management, hazard and risk assessments, training, drills, and corrective actions. The role partners with Operations Managers to maintain site Emergency Action Plans for existing facilities and develop plans for renewables and emerging generation technologies. It also works with internal and external stakeholders to strengthen and sustain enterprise response capabilities. This program role does not replace site operational command or the technical authority of Safety, Environmental, Security, or Engineering.

Essential Responsibilities

• Govern fleet emergency-preparedness standards, procedures, records, and annual work plan. Coordinate annual EAP reviews, lead all-hazards assessments, and integrate results into plans, training, exercises, and mitigation actions.

• Provide technical leadership to site Emergency Plan stakeholders, lead process improvements, and manage major emergency-planning projects through design and implementation.

• Apply advanced emergency-planning expertise to resolve issues, define methods, and improve program approaches across related assignments.

• Establish preparedness metrics, assess program performance, report risks and lessons learned, and track corrective actions to closure.

• Support emergency-planning needs for acquisitions, new builds, technology changes, and construction-to-operations handoffs.

• Define role-based NIMS/ICS training requirements and maintain completion records.

• Participate in external emergency-planning forums, represent the fleet as a subject matter expert, and support related training.

Minimum Requirements

• Bachelor’s degree in engineering, science, emergency management, or business-related field is required.

• Ten years of progressive experience in emergency preparedness, electric utility operations, or incident management is required.

• Strong knowledge of utility operations and IC S/NIMS required. Certified Emergency Manager (CEM), PMP, or similar advanced credential preferred.

Preferred Experience & Skills: