Emergency Recovery Coordinator ERC

Paul Davis Restoration of Tampa; Tampa (FL); On-site; USD 50,000 - 100,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Emergency Recovery Coordinator, der in Krisensituationen einen Unterschied macht. In dieser spannenden Rolle sind Sie die erste Anlaufstelle für Eigentümer, die nach Notfällen Unterstützung benötigen. Sie werden nicht nur helfen, sondern auch Beziehungen zu wichtigen Akteuren in der Gemeinschaft aufbauen und an lokalen Veranstaltungen teilnehmen. Wenn Sie ein dynamischer Kommunikator sind, der in stressigen Situationen gedeiht und eine Leidenschaft für den Dienst an anderen hat, dann ist dies die perfekte Gelegenheit für Sie, um Teil eines sinnstiftenden Teams zu werden.

Benefits

Zahnversicherung

Krankenversicherung

Bezahlte Freizeit

Schulung & Entwicklung

Sehversicherung

Firmenfahrzeug

Qualifications

• Erfahrung in der Kundenkommunikation in Krisensituationen.
• Fähigkeit, in stressigen Umgebungen zu arbeiten und Prioritäten zu setzen.

Responsibilities

• Beratung von Eigentümern nach Notfällen und Aufbau von Vertrauen.
• Identifizierung von Umsatzmöglichkeiten und Sicherung von Einsätzen.

Skills

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Technologieaffinität

Resilienz

Education

Führerschein

Erfahrung im Kundenservice

Job description

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Job Opportunity: Emergency Recovery Coordinator (ERC) at Paul Davis Restoration

Join a Team That Makes a Difference!

Position: Emergency Recovery Coordinator (ERC)
Reports To: Director of Business Development
Location: Tampa

Why Paul Davis?

At Paul Davis, we’re more than a restoration company—we’re a trusted partner in restoring communities after property damage caused by water, fire, smoke, storms or other disaster. As an industry leader in restoration and reconstruction across the U.S. and Canada, we’re seeking passionate, dynamic individuals to join our mission of delivering extraordinary care when people need it most.

As an Emergency Recovery Coordinator (ERC), you’ll be on the front lines, helping property owners navigate chaos and restore calm after traumatic events. If you’re a natural communicator, thrive in high-pressure situations, and want to make a real impact, this is your opportunity to shine!

What You’ll Do

• Serve Your Community: Consult directly with property owners impacted by emergencies, providing clarity and care.
• Build Trust: Establish positive, lasting relationships with clients, first responders, adjusters, and community leaders.
• Drive Results: Proactively identify revenue opportunities and secure mitigation work to stabilize and protect properties.
• Engage Locally: Participate in community awareness events and volunteer to strengthen local ties.
• Be Prepared: Respond to emergencies 24/7, including weekends and holidays, with a flexible schedule.

Why Join Us?

• Competitive Pay: Base salary + commission ($50,000–$100,000+ annually).
• Comprehensive Benefits: Company vehicle.
• Career Growth: Structured training, ongoing leadership development, and access to Paul Davis University.
• Purpose-Driven Culture: Live our values of delivering what you promise, respecting the individual, and practicing continuous improvement.

What We’re Looking For

• Dynamic Communicator: Confidently deliver truth and certainty to clients in crisis.
• Organized & Adaptable: Strong planning skills with the ability to prioritize and manage time effectively.
• Tech-Savvy: Proficient with current technology to monitor and respond to leads.
• Community-Focused: Passionate about building relationships and volunteering in your local area.
• Resilient: Thrives in fast-paced, high-stress environments with a servant’s heart.
• Qualifications: Valid driver’s license, satisfactory driving record, and relevant experience. Ability to lift up to 50 pounds and work in varied indoor/outdoor conditions.

Our Vision

To provide extraordinary care while serving people in their time of need.

Our Mission

To provide opportunities for great people to deliver best-in-class results.

Ready to Join Us?

If you’re self-motivated, love helping others, and want to be part of a purpose-driven team, apply today! Veterans and diverse candidates are encouraged to apply—we’re an Equal Opportunity Employer.

Since 1966, Paul Davis has been an industry leader in property damage mitigation, reconstruction, and remodeling. With more than 370 offices, we serve residential, institutional, and commercial customers across the U.S. and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity, and responsibility. Whether property damage is caused by water, fire, smoke, storms, or other disasters, we deliver on our promise of excellence, expertise, and a superior customer experience. At Paul Davis, our passion for quality drives everything we do.

Learn More

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