Emergency Recovery Coordinator (ERC)

ServiceMaster Clean of Fraser Valley; Tampa (FL); On-site; USD 50,000 - 100,000; Full time

Job summary

A leading restoration company is seeking an Emergency Recovery Coordinator (ERC) to assist property owners during crises. This position involves direct communication, establishing trust, and participating in community events, alongside competitive pay and growth opportunities in a purpose-driven culture.

Benefits

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Company vehicle

Qualifications

• Valid driver's license and satisfactory driving record required.
• Experience relevant to crisis management and recovery beneficial.
• Ability to lift up to 50 pounds and work in varied conditions.

Responsibilities

• Consult directly with property owners impacted by emergencies.
• Establish positive relationships with clients and community leaders.
• Identify revenue opportunities and secure mitigation work.

Skills

Communication

Organization

Tech-Savvy

Community Engagement

Resilience

Job description

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Job Opportunity: Emergency Recovery Coordinator (ERC) at Paul Davis Restoration

Join a Team That Makes a Difference!

Position: Emergency Recovery Coordinator (ERC)
Reports To: Director of Business Development
Location: Tampa

Why Paul Davis?
At Paul Davis, we’re more than a restoration company—we’re a trusted partner in restoring communities after property damage caused by water, fire, smoke, storms or other disaster. As an industry leader in restoration and reconstruction across the U.S. and Canada, we’re seeking passionate, dynamic individuals to join our mission of delivering extraordinary care when people need it most.

As an Emergency Recovery Coordinator (ERC), you’ll be on the front lines, helping property owners navigate chaos and restore calm after traumatic events. If you’re a natural communicator, thrive in high-pressure situations, and want to make a real impact, this is your opportunity to shine!

What You’ll Do:

• Serve Your Community: Consult directly with property owners impacted by emergencies, providing clarity and care.
• Build Trust: Establish positive, lasting relationships with clients, first responders, adjusters, and community leaders.
• Drive Results: Proactively identify revenue opportunities and secure mitigation work to stabilize and protect properties.
• Engage Locally: Participate in community awareness events and volunteer to strengthen local ties.
• Be Prepared: Respond to emergencies 24/7, including weekends and holidays, with a flexible schedule.

Why Join Us?

• Competitive Pay: Base salary + commission ($50,000–$100,000+ annually).
• Comprehensive Benefits: Company vehicle.
• Career Growth: Structured training, ongoing leadership development, and access to Paul Davis University.
• Purpose-Driven Culture: Live our values of delivering what you promise, respecting the individual, and practicing continuous improvement.

What We’re Looking For:

• Dynamic Communicator: Confidently deliver truth and certainty to clients in crisis.
• Organized & Adaptable: Strong planning skills with the ability to prioritize and manage time effectively.
• Tech-Savvy: Proficient with current technology to monitor and respond to leads.
• Community-Focused: Passionate about building relationships and volunteering in your local area.
• Resilient: Thrives in fast-paced, high-stress environments with a servant’s heart.
• Qualifications: Valid driver’s license, satisfactory driving record, and relevant experience. Ability to lift up to 50 pounds and work in varied indoor/outdoor conditions.

Our Vision: To provide extraordinary care while serving people in their time of need.
Our Mission: To provide opportunities for great people to deliver best-in-class results.

Ready to Join the Paul Davis Team?
If you’re self-motivated, love helping others, and want to be part of a purpose-driven team, apply today! Veterans and diverse candidates are encouraged to apply—we’re an Equal Opportunity Employer.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Learn More: Visit VISIT US ONLINE!