Emergency Public Safety Dispatcher

Chicago state university; Chicago (IL); On-site; USD 27,000 - 38,000; Full time

Job summary

Chicago State University in Chicago, IL seeks a Police Telecommunicator/Dispatcher to handle emergency and non-emergency calls, log messages, monitor security systems, and coordinate with university police, facilities, and local emergency services. The role requires weekend and evening hours and a 40-hour workweek in a busy campus environment.

Minimum qualifications include a high school diploma or equivalent, with preferred experience as a dispatcher or 911 operator.

Qualifications

• Knowledge, skills, and abilities listed for the role
• Ability to type at a rate of 25 net words per minute
• Ability to communicate effectively under stress
• Maintain confidentiality and security of accessed information

Responsibilities

• Receives and interprets in-coming calls regarding emergencies and inquiries; logs and disseminates messages.
• Monitor and operate access control, surveillance, and alarm systems; dispatch responders as needed.
• Create, modify, and cancel LEADS files.
• Notify of local weather warning systems and broadcast severe weather notices.
• Control access to police station by verifying visitor identifications.

Skills

Typing 25 WPM

Calm under pressure

Confidentiality

Effective communication

Time management

Shift flexibility

Attention to detail

Reading comprehension

Education

High school diploma or equivalent

Job description

Chicago State University in Chicago, IL seeks a Police Telecommunicator/Dispatcher to handle emergency and non-emergency calls, log messages, monitor security systems, and coordinate with university police, facilities, and local emergency services. The role requires weekend and evening hours and a 40-hour workweek in a busy campus environment.

Minimum qualifications include a high school diploma or equivalent, with preferred experience as a dispatcher or 911 operator.