Emergency Police Dispatcher - Real-Time Officer Support

Public Safety Dispatch Network; Sycamore (IL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Public Safety Dispatch Network is seeking Police Dispatchers for positions based in Sycamore, IL. Dispatchers handle emergency and nonemergency requests, document locations and details, and assign calls to officers following agency procedures.

Ideal candidates have a high school diploma, strong typing and listening skills, and the ability to work in a fast-paced environment with rotating shifts. Training may be provided; background screening and security checks are typical parts of the process.

Qualifications

• High school diploma or equivalent required.
• Ability to type accurately and understand spoken information.
• Knowledge of criminal justice information systems may require screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and hazards
• Assign calls to officers according to priority and procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information

Skills

Typing

Active listening

Multitasking

Radio communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is seeking Police Dispatchers for positions based in Sycamore, IL. Dispatchers handle emergency and nonemergency requests, document locations and details, and assign calls to officers following agency procedures.

Ideal candidates have a high school diploma, strong typing and listening skills, and the ability to work in a fast-paced environment with rotating shifts. Training may be provided; background screening and security checks are typical parts of the process.