Emergency Police Dispatcher — 911 Communications

National Public Safety Careers; Shrewsbury (York County); On-site; USD 45,000 - 65,000; Full time

Job summary

National Public Safety Careers is seeking a Police Dispatcher in Shrewsbury, PA to receive emergency and nonemergency requests, document incident details, and assign calls to officers. The role supports law enforcement operations through accurate reporting and effective radio communication.

Candidates should have a high school diploma, type accurately, and be able to learn jurisdictional geography. The job may require shift work, background checks, and ongoing training as dictated by the agency.

Qualifications

• Typing accurately and quickly.
• Ability to listen, understand spoken information, and communicate clearly by radio.
• Willingness to learn jurisdictional geography and perform security screenings when required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing speed

Multitasking

Radio communications

Clear communication

Jurisdictional geography knowledge

Education

High school diploma

Job description

National Public Safety Careers is seeking a Police Dispatcher in Shrewsbury, PA to receive emergency and nonemergency requests, document incident details, and assign calls to officers. The role supports law enforcement operations through accurate reporting and effective radio communication.

Candidates should have a high school diploma, type accurately, and be able to learn jurisdictional geography. The job may require shift work, background checks, and ongoing training as dictated by the agency.