Emergency Police Dispatcher — 24/7 Ops & Support

Regional 911 Intake Solutions; Town of Ontario (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Ontario, NY. Dispatchers receive emergency and nonemergency requests, document locations and descriptions, and assign calls to officers according to priority.

The role involves monitoring radio traffic, relaying updates, and coordinating with neighboring agencies while maintaining secure records and complying with training and eligibility requirements.

Qualifications

• High school diploma or equivalent required; some agencies offer training.
• Ability to type accurately and understand spoken information clearly.
• Clear radio communication and quick learning of jurisdiction geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Communication

Radio communications

Geography knowledge

Education

High school diploma

Tools

Dispatch software

Job description

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Ontario, NY. Dispatchers receive emergency and nonemergency requests, document locations and descriptions, and assign calls to officers according to priority.

The role involves monitoring radio traffic, relaying updates, and coordinating with neighboring agencies while maintaining secure records and complying with training and eligibility requirements.