Emergency Police Dispatcher – 24/7 Multi-Channel Ops

Regional 911 Intake Solutions; Colleyville (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions in Colleyville, TX seeks Police Dispatcher personnel to handle emergency and nonemergency calls, document locations, and coordinate officer assignments. The role requires accurate typing and clear radio communication, with training opportunities for entry-level applicants.

Dispatchers monitor officer status, relay incident updates, and work with neighboring agencies while maintaining confidential records and following agency procedures.

Qualifications

• High school diploma or recognized equivalent; training provided for entry-level applicants.
• Must type accurately and understand spoken information; learn jurisdiction geography.
• Access to criminal justice information systems may require screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Clear speech

Education

High school diploma

Job description

Regional 911 Intake Solutions in Colleyville, TX seeks Police Dispatcher personnel to handle emergency and nonemergency calls, document locations, and coordinate officer assignments. The role requires accurate typing and clear radio communication, with training opportunities for entry-level applicants.

Dispatchers monitor officer status, relay incident updates, and work with neighboring agencies while maintaining confidential records and following agency procedures.