Emergency Police Dispatcher — 24/7 Critical Ops

Regional 911 Intake Solutions; Barnstable (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions in Barnstable Town seeks Police Dispatcher to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and authorized records-system duties.

Dispatchers help officers understand what is happening before they arrive, ensuring accurate locations, descriptions, safety information, and timely updates.

Qualifications

• High school diploma or recognized equivalent commonly required; entry-level vacancies may provide training.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Job description

Regional 911 Intake Solutions in Barnstable Town seeks Police Dispatcher to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and authorized records-system duties.

Dispatchers help officers understand what is happening before they arrive, ensuring accurate locations, descriptions, safety information, and timely updates.