Emergency Communications Dispatcher (Police)

Public Safety Dispatch Network; Birmingham (AL); On-site; USD 40,000 - 50,000; Full time

Job summary

Public Safety Dispatch Network is seeking a Police Dispatcher to handle emergency and nonemergency requests, document details, and coordinate with officers to ensure timely responses. The role requires clear radio communication, accurate typing, and the ability to learn jurisdictional geography.

Candidates may receive training, and background checks are typical. The position supports agency operations within Vestavia Hills, Alabama, with standard benefits and shift structures.

Qualifications

• Must have a high school diploma or equivalent; training may be provided for entry-level hires.
• Ability to type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Emergency dispatch

Multitasking

Radio communication

Data entry

Education

High school diploma

Tools

CJIS access

Job description

Public Safety Dispatch Network is seeking a Police Dispatcher to handle emergency and nonemergency requests, document details, and coordinate with officers to ensure timely responses. The role requires clear radio communication, accurate typing, and the ability to learn jurisdictional geography.

Candidates may receive training, and background checks are typical. The position supports agency operations within Vestavia Hills, Alabama, with standard benefits and shift structures.