Emergency Police Dispatcher — 24/7 Critical Communications

Regional 911 Intake Solutions; Pocatello (ID); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions currently seeks Police Dispatcher candidates for the Pocatello area in Idaho. The role involves handling emergency and nonemergency calls, accurately documenting locations, descriptions, and hazards, and assigning incidents to officers per procedures.

Ideal applicants have a high school diploma and may need police dispatch certifications. Training and background checks apply, with potential shift work, including nights and weekends.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Geography knowledge

Education

High school diploma

Police dispatch certification

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions currently seeks Police Dispatcher candidates for the Pocatello area in Idaho. The role involves handling emergency and nonemergency calls, accurately documenting locations, descriptions, and hazards, and assigning incidents to officers per procedures.

Ideal applicants have a high school diploma and may need police dispatch certifications. Training and background checks apply, with potential shift work, including nights and weekends.