Emergency Police Dispatcher

Regional 911 Intake Solutions; Burdett (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police Dispatchers for Burdett, NY. Dispatchers handle emergency and nonemergency requests, document locations and vehicle details, and assign calls to officers while monitoring radio traffic and incident updates.

The role requires accurate typing, clear radio communication, quick geography recall, and ability to work with confidential information. Training and security checks may apply, with varied shifts across nights, weekends, and holidays.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accurately

Listening

Radio communications

Geography knowledge

Education

High school diploma or recognized equivalent

Job description

Regional 911 Intake Solutions seeks Police Dispatchers for Burdett, NY. Dispatchers handle emergency and nonemergency requests, document locations and vehicle details, and assign calls to officers while monitoring radio traffic and incident updates.

The role requires accurate typing, clear radio communication, quick geography recall, and ability to work with confidential information. Training and security checks may apply, with varied shifts across nights, weekends, and holidays.