Emergency Medical Technician Communications Coordinator

Northwell Health; Syosset (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading healthcare provider in Syosset is seeking an Emergency Medical Dispatcher. The role involves answering emergency service requests, coordinating resources, and maintaining accurate records. Candidates should have a high school diploma and relevant certifications. This position is essential for ensuring efficient emergency response.

Qualifications

• 1-3 years of technical experience required.
• Valid New York State Department of Health Emergency Medical Technician certification required.
• AHA Healthcare Provider CPR certification required.

Responsibilities

• Answer requests for emergency medical service utilizing MPDS cards.
• Maintain accurate records for ambulances.
• Respond to and coordinate with posted units.

Skills

Technical Experience

Education

High School Diploma

Job description

Job Description

Answers requests for emergency medical service and enters them into the system using the appropriate protocol system. Dispatches calls and coordinates with the appropriate resources as dictated by guidelines.

Job Responsibilities

1. Answer requests for emergency medical service utilizing provided Medical Priority Dispatch System (MPDS) cards / ProQA for proper prioritization and pre-arrival instructions; adheres to guidelines.
2. Work on routine and transactional assignments, guided by policies, procedures, guidelines, and precedent.
3. Exercise independent judgment on basic or moderately complex issues regarding job and related tasks.
4. Respond to and coordinate with posted units following the Deployment Monitor expediently.
5. Follow dispatch orders adhering to approved policies and procedures.
6. Maintain accurate records for ambulances.
7. Elevate questions, problems, and significant challenges to more senior team members for guidance or expertise on new or unprecedented assignments.
8. Handle and coordinate scheduled transports promptly.
9. Clarify policies, procedures, and other matters as appropriate.
10. Participate in all required safety and backup drills.
11. Perform related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act.

Job Qualifications

• High School Diploma or equivalent required.
• 1-3 years of technical experience required.
• Valid New York State Department of Health Emergency Medical Technician certification required.
• AHA Healthcare Provider CPR certification required.

*Additional Salary Details

The salary range and/or hourly rate listed is a good faith estimate of potential compensation at the time of this job posting and may be modified in the future. When determining a team member's salary or rate, factors such as location, experience, education, credentials, and internal policies may be considered.