Emergency Medical Technician Communications Coordinator

Davita Inc.; Syosset (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in emergency medical services seeks a qualified Emergency Medical Technician (EMT) to coordinate medical dispatches and respond to service requests. The role involves maintaining records, following protocols, and participating in safety drills. Candidates must have EMT certification and CPR certification.

Qualifications

• Valid New York State EMT certification required.
• 1-3 years of technical experience preferred.
• AHA Healthcare Provider CPR certification required.

Responsibilities

• Answers requests for emergency medical service.
• Dispatches calls and coordinates resources.
• Maintains accurate records for ambulances.

Skills

Communication

Problem Solving

Judgment

Education

High School Diploma or equivalent

Job description

Job Description

Answers requests for emergency medical service and enters them into the system using the appropriate protocol system. Dispatches calls and coordinates with the appropriate resources as dictated by guidelines.

Job Responsibilities

• Answer requests for emergency medical service utilizing provided Medical Priority Dispatch System (MPDS) cards / ProQA for proper prioritization and pre-arrival instructions; adheres to guidelines.
• Work on routine and transactional assignments, guided by policies, procedures, guidelines, and precedent.
• Exercise independent judgment on basic or moderately complex issues regarding job and related tasks.
• Respond to and coordinate with posted units following the Deployment Monitor expediently.
• Follow dispatch orders adhering to approved policies and procedures.
• Maintain accurate records for ambulances.
• Elevate questions, problems, and significant challenges to senior team members for guidance or expertise on new or unprecedented assignments.
• Handle and coordinate scheduled transports timely.
• Clarify policies or procedures as needed.
• Participate in all required safety and back-up drills.
• Perform related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act.

Job Qualifications

• High School Diploma or equivalent required.
• 1-3 years of technical experience required.
• Valid New York State Department of Health Emergency Medical Technician certification required.
• AHA Healthcare Provider CPR certification required.

*Additional Salary Details

The salary range and/or hourly rate listed is a good faith estimate of potential compensation at the time of posting and may be modified in the future. Factors such as location, experience, education, credentials, and internal policies may influence the final offer.