Emergency Medical Services Regulations Manager

State Of Vermont Dept Health; Waterbury Center (VT); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

80% State paid medical premium

Dental plan at no cost for employees

12 holidays per year

Generous leave plan

Public Service Loan Forgiveness (PSLF)

Job summary

The Emergency Medical Services Regulations Manager at the Office of EMS leads the regulatory operations, licensing EMS agencies, vehicles, and personnel. The role directs inspectors to ensure EMS readiness with proper equipment, and compliance with EMS Rule, statewide protocols, and policies.

The position also conducts system surveillance, investigates complaints, and supports policy development, while maintaining the licensing system and assisting administrative staff daily.

Qualifications

• Master’s degree in public health, public administration, or related field with 2+ years leading a team.
• Bachelor’s degree plus 3+ years of programmatic public health experience with leadership.
• Experience as Public Health Program Manager I is acceptable.

Responsibilities

• Oversee regulatory operations of the Office of EMS and licensing of agencies, vehicles, and personnel.
• Lead a team of inspectors conducting site visits to EMS agency headquarters and ensure readiness.
• Ensure compliance with the EMS Rule, statewide protocols, and EMS policies.
• Surveil the EMS system and conduct investigations into complaints and errors.
• Maintain online licensing management system and support licensing staff.

Skills

Leadership

Team management

Regulatory compliance

EMS regulations knowledge

Education

Master’s degree in public health

Bachelor’s degree in public health

Public health program management experience

Job description

Overview

The Emergency Medical Services (EMS) Regulations Manager oversees the regulatory operations of the Office of EMS, which includes licensing EMS agencies, vehicles, and personnel. The Regulations Manager leads a team of inspectors who conduct site visits at EMS agency headquarters to ensure their procedures and patient transport vehicles are response-ready with the required equipment, supplies, and operational capability. The Regulations Manager ensures EMS personnel and agencies comply with the EMS Rule, the statewide protocols, and EMS policies. Compliance activities include surveilling the EMS system and employing standard investigation procedures to examine complaints, clinical or operational errors, unprofessional conduct, and criminal history. The Regulations Manager consults with the Health Department’s Assistant Attorney General, compiles investigation reports, and recommends options for appropriate resolutions. The Regulations Manager is expertly familiar with the EMS Rule and policies and is a key participant in Rule and policy development. The Regulations Manager is responsible for maintaining and updating the online licensing management system and supporting the administrative staff who perform daily licensing functions.

Who May Apply

This position, Emergency Medical Services Regulations Manager (Job Requisition #55847), is open to all State employees and external applicants.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Duties are performed in both a standard office and field settings. Private means of transportation must be available for required travel. Stress may be anticipated in dealing with emotional situations involving application of programs, especially in dealing with families and in the allocation of program resources.

Minimum Qualifications

Master’s degree in public health, public administration, business administration, environmental science, emergency response, human services, social sciences related fields or health-related fields AND two (2) years or more of experience in public health or human services related programmatic work including experience leading a team or project.

OR

Bachelor’s degree in public health, public administration, business administration, environmental science, emergency response, human services, social sciences related fields or health-related fields AND three (3) years or more of experience in public health or human services related programmatic work including experience leading a team or project.

OR

One (1) year or more of experience as a Public Health Program Manager I.

Preferred Qualifications

Supervisory or management experience.

• Certification in law enforcement or investigation procedures
• Advanced Level EMS licensure
• Experience working in a government role
• Experience with grants and contracts

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 12 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.