Emergency Medical Dispatcher: Life-Saving EMS Communications

County Emergency Communications; Bakers Mills (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Bakers Mills, NY, seeks an Emergency Medical Dispatcher to support urgent medical assistance. You will gather patient details, assess priorities, and coordinate resources according to approved protocols.

Role may involve overnight shifts, weekends, holidays, and overtime, with ongoing training and certification requirements. A strong emphasis on accuracy, communication, and protocol adherence is essential.

Qualifications

• High school diploma or recognized equivalent required; sponsored training may be offered.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal; consult vacancy for exact requirements.
• Must maintain required medical dispatch certifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Education

High School Diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Bakers Mills, NY, seeks an Emergency Medical Dispatcher to support urgent medical assistance. You will gather patient details, assess priorities, and coordinate resources according to approved protocols.

Role may involve overnight shifts, weekends, holidays, and overtime, with ongoing training and certification requirements. A strong emphasis on accuracy, communication, and protocol adherence is essential.