Emergency Medical Dispatcher - Fast-Paced, Protocol-Driven

Emergency Telecommunicator Services; Gainesville (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Gainesville, VA is seeking Emergency Medical Dispatchers to join its EMS operations. Dispatchers collect incident details, verify location, trigger response priorities, and coordinate ambulance resources under established protocols.

The role may require CPR and EMS certifications, with training sponsored by the employer. Candidates should meet education requirements and be prepared for continuous shifts, overtime, and quality-review activities.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Gainesville, VA is seeking Emergency Medical Dispatchers to join its EMS operations. Dispatchers collect incident details, verify location, trigger response priorities, and coordinate ambulance resources under established protocols.

The role may require CPR and EMS certifications, with training sponsored by the employer. Candidates should meet education requirements and be prepared for continuous shifts, overtime, and quality-review activities.