Emergency Medical Dispatcher — Critical Call & Coordination

Emergency Telecommunicator Services; Oklahoma; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Atoka, OK. The role involves handling urgent medical calls, confirming locations, and coordinating ambulance resources.

You will follow approved dispatch protocols to provide care instructions while ensuring accurate call documentation and safety. Experience with medical dispatch systems, strong communication, and composure under pressure are essential.

Qualifications

• High school diploma or GED required or equivalent.
• Certification as Emergency Medical Dispatcher may be required.
• CPR certification helpful or required per vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Calm under pressure

Communication skills

Attention to detail

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Atoka, OK. The role involves handling urgent medical calls, confirming locations, and coordinating ambulance resources.

You will follow approved dispatch protocols to provide care instructions while ensuring accurate call documentation and safety. Experience with medical dispatch systems, strong communication, and composure under pressure are essential.