Emergency Medical Dispatcher - Critical 911 Call Center

County Emergency Communications; Dighton (KS); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Job summary

County Emergency Communications in Dighton, KS is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and prioritize responses according to approved protocols. The role involves dispatching ambulance resources, providing protocol-based instructions, and documenting calls for quality reviews.

Applicants generally need a high school diploma or equivalent, CPR, and may be sponsored for training.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Dighton, KS is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and prioritize responses according to approved protocols. The role involves dispatching ambulance resources, providing protocol-based instructions, and documenting calls for quality reviews.

Applicants generally need a high school diploma or equivalent, CPR, and may be sponsored for training.